LSH Operations Executive

DHL Germany; Esenyurt; On-site; TRY 70,000 - 80,000; Full time

Job summary

A global logistics company in Esenyurt is seeking a Logistics Coordinator to manage customer relations, oversee warehouse operations, and handle financial reporting. The ideal candidate should possess a Bachelor’s degree and at least 3 years in logistics, with strong analytical and problem-solving skills. Proficiency in English and MS Office, particularly Excel, is necessary. This role focuses on maximizing customer satisfaction through effective coordination and continuous improvement initiatives.

Qualifications

• Minimum 3 years of experience in logistics, preferably LSHC.
• Advanced proficiency in both written and spoken English.
• No military obligation required for male candidates.

Responsibilities

• Managing coordination between customers, PM, call center, and local team.
• Overseeing all warehouse and transport operational processes.
• Handling customer contracts and KPIs.
• Reporting and financial management of costs and customer invoices.
• Meeting with customers to address their needs.

Skills

Analytical thinking

Problem-solving

Customer focus

MS Office proficiency

Cross-functional collaboration

Follow-up and tracking

Education

Bachelor’s degree in Business Administration, Logistics, Industrial Engineering, or a related field

Tools

Excel

Job description

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Industrial Engineering, or a related field
• Advanced proficiency in both written and spoken English
• Minimum 3 years of experience in logistics (Experience in LSHC is an asset)
• Strong analytical thinking and problem-solving orientation
• Strong command of MS Office programs, with advanced Excel skills (Pivot Tables, VLookUps, reporting)
• Customer-focused approach with the ability to transform needs into solutions
• 2+ years of experience working cross-functionally with support functions
• Collaborate effectively with cross-functional teams to maximize customer satisfaction
• Excellent follow-up and tracking ability to ensure tasks are completed accurately and on time
• No military obligation for male candidates

Nice-to-Have (Preferred)

• Knowledge of quality, GMP, and GDP standards in Life Science & Healthcare operations
• Lead continuous improvement initiatives (Lean, OMS, automation projects, etc.)
• Skilled in managing operational KPIs, performance tracking, and driving continuous improvement

Job Description

• Managing coordination between customers/PM/call center/local team
• Managing all warehouse and transport operational processes
• Managing customer contracts and KPI’s
• Reporting and financial management of costs and customer invoices
• Meeting with customers to provide their needs