Logistics Account Executive, Turkey DSP, MEATR DSP

Amazon Inc.; Fatih; On-site; TRY 600,000 - 900,000; Full time

Job summary

Amazon is seeking a Logistics Account Executive in Turkey to lead last-mile DSP operations, expand partner networks, and optimize performance. The role requires strong logistics experience and bilingual English/Turkish communication to collaborate with cross-functional teams.

You will build data-driven insights to enhance customer experience and ensure seamless delivery operations. This position focuses on developing strategic delivery channels, monitoring key metrics, and coordinating with

Qualifications

• Experience in logistics.
• Fluent in English and Turkish.
• Analytical skills with Excel and SQL.

Responsibilities

• Expand and manage operations for last-mile DSP partners; drive growth and performance.
• Understand transportation operations; identify strengths and areas for improvement.
• Develop and report performance metrics, forecasts, and analyses to improve customer experience.
• Coordinate with stakeholders to resolve partner escalations.

Skills

Account management

Logistics

Data analysis

Excel

SQL

Bilingual English/Turkish

Job description

Logistics Account Executive, Turkey DSP, MEATR DSP

Job ID: 10576765 | Amazon Turkey Perakende Hizmetleri Limited Sirketi - F94

Amazon strives to be Earth's most customer-centric company where customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform, driven by the spirit of innovation that is part of the company's DNA. The world's brightest minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our DSP team in South Africa.

Key job responsibilities

• We’re seeking Account management executive for our Delivery service partners - Last mile logistics. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.
• Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.

Core Job Fundamentals

1. Monitoring performance of the program daily.
2. Own network compliance score for the associated accounts.
3. Coordinating with various stakeholders to resolve partner escalations.

Internal stakeholders

• Program POC
• DS Manager
• DS Team Leaders
• Fleet Supervisor
• Procurement
• Payment Team
• Learning Ambassador

About the team

South Africa Operations are a small, but mighty team powering our vision to be the most loved e-commerce store in South Africa by delighting customers with the best, locally-relevant fulfillment experience. We get stuff done upholding Amazon's Day 1 culture. We are committed to developing our employees. We invent in our communities and innovate continuously. When we fail, we do so quickly, learn and iterate.

Basic Qualifications

• Experience in logistics
• Can read write and speak English / Turkish fluently
• Analytical skills - Excel / SQL - Deep dive

Preferred Qualifications

• 2+ years of experience - Operations / Logistics / Supply chain

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.