Key Account Manager - Global Forwarding

Michael Page Türkiye; Fatih; On-site; TRY 100,000 - 140,000; Full time

Job summary

A leading company in the freight forwarding sector seeks a Key Account Manager to drive growth and client engagement from the Asian side of Istanbul. The successful candidate will develop strategic plans, build robust client relations, and enhance service quality in a fast-paced environment focused on international transportation and foreign trade.

Benefits

Competitive salary

Performance-based bonus structure

Company car

Holiday travel vouchers

A professional and supportive work environment

Qualifications

• Minimum of 5 years in Key Account Management or similar sales roles.
• Fluency in English, additional languages are a plus.
• Strong negotiation, communication, and presentation abilities.

Responsibilities

• Contribute to company growth by increasing FCL and project volumes.
• Build and maintain long-term client relationships.
• Analyze customer needs to develop tailored solutions.

Skills

Customer Service

Sales

Negotiation

Communication

Analytical Thinking

Problem Solving

Education

Bachelor's degree in Business Administration, Marketing, Logistics

Tools

MS Office

CRM tools

Job description

• Good Carrier Opportunities
• The Leader Company in the Freight Forwarding Sector

About Our Client

Our company is a large organization operating in the international transportation and foreign trade sector. Dedicated to providing high-quality services to its clients, our company is located in the Asian side of Istanbul.

Job Description

• Contribute to company growth by increasing FCL and project volumes
• Build and maintain strong, long-term relationships with key clients, including those involved in tender processes
• Analyze customer needs to develop tailored solutions and strategies
• Develop and implement strategic plans to achieve sales targets
• Monitor market trends and competitor activities to keep company strategies up to date
• Enhance customer satisfaction by gathering regular feedback and continuously improving service quality
• Collaborate closely with internal departments to ensure customer requirements are met efficiently
• Plan and execute sales and marketing activities aligned with company goals
• Prepare and present business reports to management
• Ensure all activities comply with company policies and procedures

The Successful Applicant

• Bachelor's degree in Business Administration, Marketing, Logistics, or a related field
• Minimum of 5 years of experience in Key Account Management or similar sales/customer-facing roles
• Proven ability to build and manage a strong network, particularly with companies operating in import/export and international logistics
• Excellent customer service, sales, and marketing skills
• Strong negotiation, communication, and presentation abilities
• Exceptional organizational and time management skills
• Advanced analytical thinking and problem-solving capabilities
• A customer-focused mindset with a proactive and solution-oriented approach
• Fluency in English, both written and spoken; additional languages are a plus
• Comfortable working in a fast-paced, collaborative team environment
• Proficiency in MS Office applications (Excel, PowerPoint, Word); experience with CRM tools is a plus

What's on Offer

• Competitive salary
• Performance-based bonus structure
• Company car
• Holiday travel vouchers
• A professional and supportive work environment

We look forward to receiving your application for this exciting opportunity based in the Asian side of Istanbul. We believe the ideal candidate can make a significant impact in the international transportation and foreign trade sector.