Junior Branch Manager (AECC - Jakarta)

AECC Holdings Pty; Pusat; On-site; USD 30,000 - 60,000; Full time

Job summary

An innovative company is looking for a dynamic Junior Branch Manager to oversee daily operations and lead a high-performing team. This role involves managing staff, ensuring excellent customer service, and contributing to sales growth through local marketing initiatives. With a focus on compliance and financial management, you will play a key role in achieving organizational goals. This is a fantastic opportunity for someone with leadership potential to grow within a supportive environment that values creativity and outside-the-box thinking. If you are ready to take the next step in your career, this position is perfect for you.

Benefits

Competitive salary

Yearly bonus commission scheme

Additional benefits

Qualifications

• Minimum 3 years’ experience in a counselling or senior counselling position.
• Familiarity with budgeting and finance functions.

Responsibilities

• Manage daily branch operations and ensure a smooth working environment.
• Lead and motivate team members, providing guidance and training.
• Ensure high-quality customer service and maintain customer satisfaction.

Skills

Leadership

Interpersonal Skills

Problem-Solving

Communication Skills

Attention to Detail

Job description

JOB SUMMARY

We are seeking a dynamic and motivated individual to join our team as a Junior Branch Manager. The successful candidate will be responsible for overseeing the day-to-day operations of AECC branch, ensuring excellent customer service, managing staff, and contributing to the achievement of organizational goals.

As Junior Branch Manager, you will primarily work closely and assist Manager in managerial tasks in dedicated branch. In addition, this position will play important role in developing, coordinating, and executing marketing activities and localised initiatives in respective branch. This is an exciting opportunity for someone with leadership potential to grow and develop within AECC Indonesia.

ABOUT YOU

• Creative mind with outside-the-box thinking.
• Strong interpersonal and communication skills within and outside organisations.
• Excellent problem-solving and decision-making skills.
• Attention to detail and accuracy.
• Knowledge of products and client relations.
• Proven ability to lead and grow a high-performing team.

WHAT YOU’LL DO

• Branch Operations: Manage and supervise daily branch activities and ensure a smooth working environment on a daily basis.
• Staff Management: Lead and motivate team members, providing guidance, training, and performance feedback. Ensure proper staffing levels and manage scheduling.
• Customer Service: Foster a customer-centric environment by ensuring high-quality service delivery, addressing customer inquiries and concerns, and maintaining customer satisfaction.
• Sales and Business Development: Collaborate with the marketing team and Business Development Specialist to meet or exceed branch sales targets. Identify opportunities for business growth and actively participate in local marketing initiatives.
• Compliance: Ensure compliance with company policies, industry regulations, and legal requirements. Implement and enforce security and safety measures within the branch.
• Financial Management: Monitor and manage branch budgets, expenses, and financial reports. Work towards achieving financial objectives and profitability targets.

YOUR REQUIREMENTS

• Minimum 3 years’ experience within counsellor or senior counsellor position.
• Familiarity with budgeting and generic finance functions.
• Experience in people management.

SALARY & BENEFITS

• Competitive salary.
• Additional benefits (on top of counsellor remuneration).
• Attractive yearly bonus commission scheme.