Integration Architect

EPAM Systems; Turkey; On-site; TRY 5,345,000 - 6,803,000; Full time

Benefits offered by this job

Continuous upskilling

Private health insurance

English courses

Mentoring programs

Job summary

EPAM Systems is seeking an Integration Architect to design and govern end-to-end integration architecture linking the developer portal to observability, ITSM, and monitoring platforms. You will define API contracts, data models, authentication patterns, and event flows to ensure secure, scalable integrations across the organization.

The role covers dashboards, catalog indexing, and RBAC-driven deployment visibility, collaborating with Backstage and cloud architecture teams.

Qualifications

• 2+ years designing integration architectures across monitoring/observability and ITSM/CMDB.
• Hands-on experience with ITSM and CMDB platforms, including CI schema design and ticket workflows.
• Experience with API design, authentication patterns (OIDC), and data contracts.

Responsibilities

• Define integration architecture, API contracts, data models, and event flows across Backstage and enterprise systems.
• Architect the Monitoring Integration capability and map dashboards to catalog entities with authentication passthrough.
• Design ITSM/CMDB integration, including CI schema mapping, catalog-to-CMDB sync, and ticket flows.
• Architect GitOps integration with ArgoCD, including RBAC projection for deployment-status visibility.
• Own Announcements and Notifications integration, including channels like email/Teams webhooks and RBAC.

Skills

Integration architecture

API design

OIDC authentication

Event-driven integration

RBAC

Backstage

Tools

Grafana

LGTM

ArgoCD

ServiceNow

Job description

We are seeking an Integration Architect to design and govern the end-to-end integration architecture connecting the developer portal to enterprise observability, ITSM, and monitoring platforms, ensuring consistent, permission-aware visibility of service health and dependencies across the organization.

Responsibilities

• Define the integration architecture, API contracts, data models, authentication patterns, and event flows connecting Backstage to enterprise observability, ITSM, and monitoring platforms
• Architect the Monitoring Integration capability, embed existing dashboards (e.g., Grafana/LGTM) per catalog entity, and establish entity-to-dashboard mapping and authentication passthrough
• Design the ITSM/CMDB integration, including the Configuration Item (CI) schema mapping layer, catalog-to-CMDB and ownership/tag synchronization jobs, ticket-creation flows, and reconciliation/error handling
• Architect the GitOps integration with ArgoCD, covering plugin integration, API authentication, entity-annotation mapping, and RBAC projection to provide deployment-status visibility within the developer portal
• Own the Announcements and Notifications integration, including upstream plugin configuration, notification channels such as email/Teams webhooks, and publisher RBAC
• Define the Databases Visibility integration for Azure SQL, Cosmos DB, and Postgres, and the Search integration with Elasticsearch/pgsearch backend and catalog/TechDocs indexers
• Architect the SDD Document Generation capability, defining how architecture documentation is generated from repository/catalog metadata and infrastructure-as-code module outputs, triggered via Backstage actions/templates
• Design dashboards, reporting, and enterprise-integration views spanning Backstage, Infrastructure, and Integration workstreams
• Collaborate with the Backstage Architect on plugin/data-model alignment and with the Azure and VMware Architects to ensure infrastructure telemetry and metadata are correctly surfaced in the portal
• Provide integration-architecture governance during Implementation, validate end-to-end service visibility, and support monitoring, reconciliation, and documentation-generation processes during Adoption

Requirements

• 2+ years of experience architecting system integrations across monitoring/observability platforms, ITSM/CMDB systems, and GitOps tools such as Grafana, LGTM stack, ServiceNow, and ArgoCD
• Hands-on experience with ITSM and CMDB platforms, specifically ServiceNow, including Configuration Item (CI) schema design, catalog-to-CMDB synchronization, and ticket-creation workflows
• Skills in API design, including data contracts, authentication patterns (OIDC), and event-driven integration flows
• Experience integrating cloud database platforms such as Azure SQL, Cosmos DB, and Postgres for read-only metadata/observability purposes
• Familiarity with search-platform integration such as Elasticsearch or pgsearch, and catalog/documentation indexing
• Demonstrated ability to design reconciliation and synchronization jobs between authoritative systems, such as software catalog and CMDB, with robust error handling
• Experience designing automated documentation-generation pipelines from structured metadata sources

Nice to have

• Experience integrating observability and ITSM systems with a Backstage-based or comparable developer portal
• Familiarity with notification/communication integrations

We offer

• CONTINUOUS UPSKILLING, LEARNING & DEVELOPMENT
  • Diversity of tasks and projects
  • Assessment center for objective review of competency level
  • Personal development plan
  • Mentoring programs and leadership development
  • Certification and professional development support
  • Access to learning platforms including more than 2,500 internal courses
  • English courses taught by certified teachers
• CORPORATE BENEFITS
  • Extra leave days
  • Referral bonuses
• COMPENSATION PACKAGE
  • Competitive compensation paid in USD
  • Regular salary and performance reviews
• MEDICAL & HEALTHCARE
  • Private health insurance
  • Well-being events
• WORKING ENVIRONMENT
  • Recreation areas and kitchens
  • Tea, coffee and snacks
  • Sports equipment and game consoles
  • IT Equipment
  • Microsoft's Software Assurance Home Use Program (HUP)

Please note that our Talent Attraction Team reviews applications and CVs submitted in English.

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.