Information Technology Support Specialist

Ampstek; Seyhan; On-site; TRY 150,000 - 300,000; Full time

Job summary

A technology support company is seeking an IT Support professional in Adana, Türkiye. The role involves providing technical support, troubleshooting issues, and excellent customer service. Candidates should have a technical service desk background and familiarity with ServiceNow. This opportunity offers a contract position with a collaborative team environment.

Qualifications

• Technical Service Desk background required.
• Familiarity with ServiceNow is a plus.
• Excellent customer service skills are necessary.
• Demonstrate troubleshooting abilities.
• Must explain technical information effectively.

Responsibilities

• Provide technical support to end users.
• Adhere to Service Desk processes.
• Collaborate with team members to meet objectives.

Skills

Technical Service Desk background

Familiarity with ServiceNow

Excellent Customer service skills

Ability to troubleshoot application issues

Effective verbal and written communication

Ability to handle multiple tasks

Team player

Job description

Role

Role - IT Support

Location

Adana, Türkiye

Duration

Contract

Job Description

• Technical Service Desk background
• Familiarity with ServiceNow
• Excellent Customer service skills.
• Demonstrate ability to troubleshoot and research application issues.
• Ability to explain technical information to End Users with effective verbal and written communication.
• Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly.
• Adhere to Service Desk processes and procedures.
• Present a positive, effective, and flexible contribution to achieving team targets and objectives.
• Highly effective Team player:
  • Openly and willingly shares ideas, knowledge, and expertise.
  • Communicates constructively.
  • Willingness to learn new skills and be open to consider different ideas and alternatives

How to Apply

Share your resume to [e-mail]

Contact

Talent Acquisition Executive | UK & Europe
Ampstek Services Limited
Sontraer Str. 9 60386, Frankfurt am Main, Hessen Germany
Tel - [phone]
Email – [e-mail]