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In Room Dining Supervisor

Susona Bodrum

Menteşe

On-site

USD 20,000 - 30,000

Full time

26 days ago

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Job summary

A luxury hotel is seeking an In Room Dining Supervisor to manage service operations and lead a team, ensuring exceptional guest experiences while controlling costs and optimising sales. The ideal candidate will have experience in a similar role within the hospitality industry and possess strong management skills.

Qualifications

  • Previous experience in a similar role is required.
  • Experience within the hospitality industry is advantageous.
  • Experience managing payroll, budgets and forecasting is preferred.

Responsibilities

  • Manage room service operations and ensure excellent guest experience.
  • Evaluate guest satisfaction levels and maintain compliance with brand standards.
  • Train and develop team members while optimising sales and controlling costs.

Skills

Effective management skills
Negotiation skills
Influencing skills

Job description

An In Room Dining Supervisor is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs.

What will I be doing?

An In Room Dining Supervisor, you will be responsible for managing room service operations to deliver an excellent Guest and Member experience.
An In Room Dining Supervisor will also be required to manage, train, and develop team members and optimise sales and control costs.
Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Aware of trends and propose ideas to build the range and quality of Food and Beverage
  • Optimise sales and contain costs, identifying any areas for action
  • Set achievable budgets and other short- and long-term functional goals
  • Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
  • Maintain strong internal control environment and compliance to hotel/company policies and procedures

What are we looking for?

An In Room Dining Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Previous experience in a similar role
  • Effective management skills
  • Negotiation and influencing skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience within the hospitality industry
  • Previous experience managing payroll, budgets and forecasting
  • Commercial and industry knowledge

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands.

Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

DoubleTree by Hilton Bodrum Isil Club Resort

DoubleTree by Hilton Bodrum Isil Club Resort

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