Housekeeping Supervisor
Department: Housekeeping & Laundry
Employment Type: Fixed Term - Full Time
Location: Turkey - Alacati
Description
Housekeeping Supervisor who will play a key role in establishing and leading our housekeeping operations to the highest standards
Key Responsibilities
- Direct and control the day-to-day housekeeping operations on the floors or in the public areas to ensure the highest standards of cleanliness.
- Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
- Conduct training sessions with existing employees to meet identified training needs.
- Allocate tasks and special assignments to the housekeeping team and check all areas of the residences / resort to ensure guest satisfaction.
- Manage the housekeeping team performance, identify training needs, develop a training plan and implement training.
- Control usage of all amenities and cleaning supplies to ensure budget compliance and proper usage of equipment and tools.
- Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employees and guests.
Skills, Knowledge and Expertise
- Positive, friendly, professional, and confident, with good interpersonal skills.
- Minimum 2 years of relevant working experience in hospitality.
- Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling.
- Able to perform shift work.
- Proficiency in English