Hotel Opportunities - Front Office- Hotel, Tourism or Hospitality sector

Caesars Hospitality Vacancies; Manavgat; On-site; TRY 50,000 - 150,000; Full time

Job summary

A leading hospitality group in Turkey is seeking a Front Office Clerk to manage front desk activities and provide excellent customer service. Responsibilities include check-in/out duties, guest assistance, and managing transactions. Ideal candidates should have experience in hotels or hospitality, and a willingness to learn. This position offers a chance to work in a high-standard environment.

Qualifications

• Experience within the Hotel, Tourism, or Hospitality sector.
• Ability to deliver high quality customer service.
• Willingness to participate in training and development.
• Experience in a 5* star hotel is preferred.

Responsibilities

• Perform check-in and check-out duties in accordance with hotel standards.
• Handle foreign exchange and guest currency transactions.
• Assist guests with inquiries and provide information about local attractions and services.
• Complete clerical duties as required by front desk operations.
• Provide concierge-related services to guests and patrons.

Skills

Customer service

Clerical duties

Concierge services

Job description

Overview

As a Front Office Clerk, you will be responsible for all activities relevant to the Front Desk and for delivering a quality customer service experience. Reporting to the Duty Manager, you would perform check-in and check-out duties, foreign exchange, assist with inquiries, clerical duties and concierge related services to guests and patrons of Crown Perth in accordance with established service standards.

Responsibilities

• Perform check-in and check-out duties in accordance with hotel standards
• Handle foreign exchange and guest currency transactions
• Assist guests with inquiries and provide information about local attractions and services
• Complete clerical duties as required by front desk operations
• Provide concierge-related services to guests and patrons

Qualifications

• Experience within the Hotel, Tourism or Hospitality sector
• Ability to deliver high quality customer service
• Willingness to participate in training and development
• Experience working in a 5* star hotel and being part of an operational team (preferred)