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An established industry player is seeking an Operations Manager to oversee hotel operations, ensuring quality and profitability. In this dynamic role, you will manage HR, training, and financial budgets while maintaining high standards and guest satisfaction. You will collaborate closely with the AM Hotel Kollection head office and partner hotels, contributing your expertise to enhance overall operations. This position offers a unique opportunity to be part of a growing organization with multiple locations, where your contributions will directly impact guest experiences and operational success.
As Operations Manager, you will be the operator’s appointment, and your responsibilities will include but are not limited to:
Please note that as an executive of AM Hotel Kollection, we believe in multi-tasking and ensuring that the presentation is key. Receiving positive guest/customer feedback on a continuous basis is a key deliverable. All executives work as per internal set goals, hence you will work closely with the AM Hotel Kollection head office and will take part in any activity that the head office may deem necessary. You may also be required to share your expertise with other AM Hotel Kollection partner hotels.
Skills & Requirements: