GOCC Supervisor/Senior Supervisor

SunExpress; Muratpaşa; On-site; TRY 1,468,000 - 1,958,000; Full time

Job summary

A leading airline company is seeking an experienced GOCC Supervisor/Senior Supervisor to join their Antalya Headquarters. The ideal candidate will have at least 3 years of experience in the aviation sector, a Bachelor's degree, and advanced English skills. Responsibilities include monitoring daily operations, effective communication, and ensuring safety and compliance. This position offers a dynamic work environment focused on team collaboration.

Qualifications

• At least 3 years of professional work experience in aviation or airline business.
• Advanced level of English in both written and spoken; knowledge of a second language is preferable.
• Full familiarity with Ramp & aircraft operational procedures.

Responsibilities

• Monitors 7/24 daily fleet operations and ensures safe and smooth turnarounds at stations.
• Maintains effective communication and relations with internal and external parties.
• Efficient irregularity management including pre-planning and compatible passenger care.

Skills

Effective Communication

Stress Management

Problem Solving

Safety-Security-Quality Orientation

Planning and Organisation

Ability to work in shifts

High level of problem-solving skills

Ability to work in a team environment

Decisive

Cost-minded and result-oriented

Professional and Positive Disposition

Education

Bachelors degree

Tools

MS Office applications

Job description

We are looking for an experienced GOCC Supervisor/Senior Supervisor and a good team member who will work in SunExpress Antalya Headquarters.

Qualifications

• Bachelors degree,
• Advanced level of English in both written and spoke, (a second foreign language is preferable),
• At least 3 years of professional work experience in aviation or airline business,
• Full familiarity with Ramp & aircraft operational procedures, regulations and other supplementary publications,
• Full familiarity with Passenger service procedures, regulations and other supplementary publications,
• Living in or willing to relocate to Antalya.

Competencies

• Effective Communication,
• Stress Management and Problem Solving,
• Safety-Security-Quality Orientation
• Ability to use computers, e.g. MS Office applications,
• Planning and Organisation
• Able to work in shifts,
• Ability to work under time pressure,
• High level of problem-solving skills,
• Ability to work in a team environment,
• Decisive, cost-minded and result oriented,
• Professional and Positive Disposition

Responsibilities

• Monitors 7/24 daily fleet operations and ensures safe and smooth turnarounds at stations,
• Maintains effective communciation and relations with internal and external parties
• Efficient irregularity management including pre-planning and compatible passenger care with regulations and corporate commitments,
• Contributes to Safety Management System and take part in emergency protocol in case of activation,
• Efficient and timely reporting of all ops relates matters and irregularities,
• Supports IOCC, stations, GSPs, CSC departments within the GOCC framework as required/requested on the day of operations to ensure safe, secure, timely and cost-effective operations.

SunExpress, as an Equal Opportunity Employer, welcomes all applicants independent of individual differences. We believe that having a diversified talent is our biggest strength. All decisions about our current and potential talent are based solely on criteria that have nothing to do with an applicant's attributes that are irrelevant to job performance; at SunExpress, we only focus on competency, know-how, skills, and experience.