German Customer services / Remote

Cross Border Talents; Fatih; Remote; TRY 50,000 - 150,000; Full time

Job summary

A leading international technology brand is seeking a Customer Service Representative to work remotely from Turkey. The ideal candidate must be fluent in German (C1/C2) and have basic English skills. Responsibilities include assisting customers via calls, handling inquiries, and ensuring satisfaction. This role offers a competitive net salary, bonuses, and private health insurance. Ideal candidates have basic computer skills and a smartphone for work.

Benefits

Net Salary: 30,000 TL

Quality Bonus up to 20%

Meal Card: 4,500 TL

Private Health Insurance

Career growth & training opportunities

Qualifications

• German at C1/C2 level mandatory.
• Living in Turkey & able to work from home.
• Basic computer skills + smartphone for VPN login.

Responsibilities

• Assist customers via inbound calls.
• Handle requests about store locations, return complaints, and reservations.
• Ensure customer satisfaction with professional support.

Skills

German (C1/C2)

Basic English

Basic computer skills

Job description

Overview

Work From Home Customer Service Representative (German Speakers)
Location: Remote (within Turkey)
Languages Required: German (C1/C2) + Basic English

We are hiring German-speaking Customer Service Representatives to support customers of a leading European technology retailer!

What Youll Do

• Assist customers via inbound calls (emails may be added later).

• Handle requests about store locations, product availability, returns, complaints, and reservations.

• Ensure customer satisfaction with professional and solution-oriented support.

• Work in a stable, long-term project with a strong team culture.

Why Youll Love This Role

• 100% Remote work from anywhere in Turkey

• Net Salary: 30,000 TL

• Quality Bonus: up to 20% of salary (valid until end of 2025)

• Meal Card: 4,500 TL (Pluxee)

• Private Health Insurance (Mapfre)

• Career growth & training opportunities

• Public holiday shifts paid x2 by law

Schedule

• Weekdays 09:00-23:00 (rotating shifts)

• Sunday + 1 additional day off per week

• Split shift occasionally (with extra weekend day off)

Training

• 2 weeks online, weekdays only (attendance mandatory)

Requirements

• German at C1/C2 level mandatory

• Living in Turkey & able to work from home

• Basic computer skills + smartphone for VPN login

Apply now and build your career with a top international technology brand where stability, growth, and international experience await!