General Manager - LXR Hotels & Resorts Susona Bodrum

Hilton Worldwide, Inc.; Bodrum; On-site; EUR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for a luxury resort overlooking the stunning Aegean coast. This role involves leading hotel operations, ensuring exceptional guest experiences, and managing profitability while upholding the brand's prestigious standards. The ideal candidate will have a strong background in luxury hotel management, particularly in the Bodrum market, and will excel in fostering relationships with owners and stakeholders. Join a forward-thinking company committed to excellence and enjoy a vibrant work culture that prioritizes the well-being and development of its team members.

Benefits

Career Growth Opportunities

Workplace Flexibility

Travel Discounts

Health and Wellness Programs

Diverse and Inclusive Environment

Qualifications

• Proven experience as a General Manager in luxury hotels.
• Strong ability to foster relationships with owners and stakeholders.

Responsibilities

• Manage hotel operations and lead the management team.
• Ensure profitability and guest satisfaction are met.
• Deliver achievable hotel budgets and strategic goals.

Skills

Leadership Skills

Owner Relations

Commercial Operations

Guest Experience

Team Member Engagement

Budget Management

Stakeholder Relations

Resilience and Judgement

Education

Degree in Hotel Management

Diploma in Hotel Management

Job description

The Brand - LXR Hotels & Resorts

A collection of distinctive luxury hotels and resorts offering singular service and remarkable local experiences in the world's most alluring locations. One collection, infinite stories Hand- selected hotels and resorts found in the most intriguing corners of the world. Relax in serenity, or unwind in vibrant, urban surroundings. We find the legends; you make the stories.

The Property
Overlooking the sparkling sea, our resort is tucked among the forests of Türkiye’s Aegean coast. Spread across several chic buildings, our resort comprises elegant suites and villas, a full-service spa, tennis court, indoor and outdoor pools, jetties, Beach Club, and Signature Restaurant. Uphold our world class stature by managing our 4 F&B outlets, which include 1 bar and 3 restaurants as well as our stunning amenities such as our 70 guest rooms, our stunning pools as well as our fitness suite & Spa.

The Role
This exciting General Manager position will be responsible for managing the hotel and Hotel Management team, and deliver hotel targets for excellent Guest and Team Member experience while managing profitability and meeting our Owners’ expectations.

What will you be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage and lead the hotel operation
• Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded
• Lead in all key property issues including capital projects, customer service, and refurbishment
• Ensure all decisions are made in the best interest of the hotel and Hilton
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
• Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values
• Lead in all aspects of business planning
• Comply with and exceed Hilton Brand Service Standards
• Ensure costs are controlled
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
• Hold regular briefings and communication meetings with the HOD team
• Respond to audits to ensure continual improvement is achieved

What are we looking for?

The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel and ideally with hotel openings experience.

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• An Established GM with experience operating in the luxury segment with Resorts background preferred.
• Experience operating in the Bodrum market is an advantage/preferred.
• Strong ability to collaborate and foster networks and relationships, with owners, contractors, groups and Tour Operators – must be highly visible.
• Deliver innovative commercial opportunities with experience in increasing profitability especially in the Groups and tour operator business. Proven experience in delivering commercial success and delivering KPI’s as well as managing costs.
• Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instill in the Hilton culture and values
• Exceptional stakeholder/owner relations experience
• Ability to show resilience, judgement and leadership
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
• In-depth knowledge of the hotel/leisure/service sector
• Degree or diploma in Hotel Management or equivalent
• English language is mandatory with a preference for Turkish language.

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Mandi’s Hashtag - #LI-MB1

Magda Hashtag - #LI-MG1

Rachel’s Hashtag - #LI-RG2