Gallada Restaurant Director

The Peninsula Hotels; Fatih; On-site; TRY 600,000 - 1,000,000; Full time

Job summary

The Peninsula Hotels in Istanbul is seeking a Restaurant Director or General Manager to lead the restaurant, bar, terrace, and private dining spaces in collaboration with the Gallada Head Chef. This leadership role demands a strong focus on guest experience, team development, and financial performance.

Success requires fluency in Turkish and English, deep experience in high-end dining, and a track record of elevating service standards across multiple venues.

Qualifications

• Detail-oriented with the ability to manage a large restaurant and bar operation with high volume.
• Experience in managing fine dining establishments and bespoke events.
• Fluent in Turkish & English.

Responsibilities

• Plan, lead and guide all aspects of the restaurant, bar, terrace and private dining spaces with the Gallada Head Chef.
• Liaise with Chef Director, EAM Food and Beverage and Director of Brand Marketing to design and develop marketing and promotion strategies.
• Develop and execute strategies to elevate guest experiences and meet financial targets.
• Streamline processes to increase productivity and ensure customer feedback informs operations.
• Ensure reservations and VIP bookings are properly managed and communicated with the team.
• Coach, mentor and guide staff to achieve high performance and retain engagement.

Skills

Leadership

Communication

Financial acumen

Project management

Staff mentoring

Restaurant operations

Team leadership

Job description

Job Description

• Planning, leading and guiding all aspects of the restaurant, bar, terrace, private dining spaces in conjunction with the Gallada Head Chef.
• Liaising with Chef Director, EAM Food and Beverage and Director of Brand Marketing and Communications in designing and developing the restaurant and bar’s marketing and promotion strategies.
• Develop and execute strong strategies to elevate guest experience.
• To carry full responsibility in meeting the financial targets of the business units.
• To streamline processes and to increase productivity.
• Ensuring customer feedback is communicated throughout the Food and Beverage and Culinary Departments to create an environment where the customer is at the center.
• Ensuring restaurant expectations are well communicated to the team and constantly observed to ensure full adherence.
• Following up and ensuring reservations, VIP bookings and requests are personally managed and openly communicated with the team.
• Coaching, mentoring and guiding staff to achieve high performance in all phases of service and job functions by ensuring staff retention and high engagement.

Key Accountabilities

• Planning, leading and guiding all aspects of the restaurant, bar, terrace, private dining spaces in conjunction with the Gallada Head Chef.
• Liaising with Chef Director, EAM Food and Beverage and Director of Brand Marketing and Communications in designing and developing the restaurant and bar’s marketing and promotion strategies.
• Develop and execute strong strategies to elevate guest experience.
• To carry full responsibility in meeting the financial targets of the business units.
• To streamline processes and to increase productivity.
• Ensuring customer feedback is communicated throughout the Food and Beverage and Culinary Departments to create an environment where the customer is at the center.
• Ensuring restaurant expectations are well communicated to the team and constantly observed to ensure full adherence.
• Following up and ensuring reservations, VIP bookings and requests are personally managed and openly communicated with the team.
• Coaching, mentoring and guiding staff to achieve high performance in all phases of service and job functions by ensuring staff retention and high engagement.

Profile Description

General Requirements

• 8–10 years of experience in the domestic and overseas restaurants at high standards in the relevant fields of food and beverage industry in a similar role within a diverse Restaurant and Bar complex, preferably with Michelin experience as a Restaurant Director or General Manager.
• Detail-oriented with the ability to project manage a large restaurant and bar operation with high volume.
• Experienced in managing fine dining establishments as well as market leading bar and bespoke events.
• Experienced in all beverage related operation, wines and cocktail program
• Communicate effectively with influence at all levels in both verbal and written forms. Strong leadership and interpersonal skills.
• Experience in financial acumen and good knowledge of financial tools and processes.
• Fluent in Turkish & English language.