Field Service Engineer . mechanical

CHART COOLER SVC CO INC; Fatih; On-site; TRY 30,000 - 60,000; Full time

Job summary

An established industry player seeks a Field Service Specialist to enhance their aftermarket growth. This role involves providing on-site technical support for mechanical systems, ensuring high customer satisfaction, and collaborating closely with engineering teams. The ideal candidate will have a strong technical background, experience with rotating equipment, and excellent communication skills. Join a modern work environment that values employee well-being and offers numerous opportunities for professional development and career mobility.

Benefits

Medical Insurance

Team Building Initiatives

Learning and Growth Opportunities

Career Mobility

Access to E-Learning

Qualifications

• Experience with rotating equipment such as fans, blowers, and compressors preferred.
• Hands-on technical experience required with a service-minded attitude.

Responsibilities

• Supervise maintenance, service, and retrofit support for installed equipment.
• Provide on-site technical support and ensure compliance with HSE guidelines.

Skills

Mechanical Skills

Technical Support

Communication Skills

Problem-Solving

Service Minded Attitude

Education

Degree from Technical Universities

Vocational Technical Schools

Tools

MS Office

Job description

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Field Service Specialist - Mechanical must support Field Service and Aftermarket growth by securing service and retrofit on own installed base and competitors' installed base. The role involves close collaboration with Aftermarket and Engineering teams. The FSS must service all customers professionally, ensuring high customer satisfaction. Technical Advisors are expected to work consistently to secure on-time delivery of support to customers and business partners.

The main responsibilities include:

1. Supervision of new installed base, maintenance, service, and retrofit support.
2. Identifying new opportunities such as sales, service agreements, and technical support/solutions.
3. Managing project teams (non-commercial).
4. Providing technical support on-site and internally at Howden.
5. Ensuring clients utilize equipment according to manuals and documentation.

Your Daily Activities Will Include…

• Providing on-site technical support, including new installations, commissioning, servicing, and troubleshooting.
• Performing field service activities in accordance with manuals and technical documents.
• Overhauling and repairing assemblies on-site and/or in the workshop.
• Ensuring all work complies with HSE guidelines and local regulations.
• Preparing reports, test results, and verification documents.
• Supporting Howden's market share and position development.
• Advising customers based on Howden's specifications and standards to maximize value and results.
• Respecting company rules and guidelines set by management.
• Participating in start-up meetings and sharing know-how with internal staff.
• Being flexible, a good listener, proactive, and able to work under pressure, with effective communication skills.

Desired Professional Experience

• Degree from technical universities or vocational technical schools.
• Experience with rotating equipment such as fans, blowers, compressors, and turbines is preferred.
• Supervisory experience is advantageous.
• Hands-on technical experience required.
• Strong technical skills and service-minded attitude.
• Good communication skills in English and proficiency in MS Office.
• Willingness to travel domestically and internationally.
• B class driving license required.
• No military obligation.
• Mechanical skills essential.

About Our Employer

Howden, a Chart Industries Company offers a competitive benefits package, fostering a balanced, friendly, and modern work environment.

Benefits include:

• Medical insurance with Sigorta Allianz.
• Recognition and well-being initiatives, team building.
• Learning and growth opportunities.
• Career mobility within the organization.
• Access to professional development and e-learning.

Work environment:

Modern office and shopfloor located in Kocaeli/Dilovası, equipped with state-of-the-art technology and IT tools. The company promotes a diverse community and supports ESG initiatives.

Chart Industries, Inc. is a leading global manufacturer serving the energy and industrial gas markets with highly engineered equipment across the entire liquid gas supply chain.