Enterprise GPU Cloud Solutions Engineer (Remote)

Pragmatike; Turkey; Remote; TRY 4,436,000 - 7,393,000; Full time

Job summary

Pragmatike is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and production usage. You will collaborate with enterprise customers, account managers, product and infrastructure teams to ensure successful deployment, operation, and scale of workloads.

This hands-on, autonomous role requires solving complex infrastructure problems and taking full ownership of the customer experience across cloud/GPU infrastructure

Qualifications

• 5+ years of experience in a customer-facing technical role or similar.
• Experience with cloud infrastructure, GPU infrastructure, AI infrastructure or enterprise compute.
• Strong hands-on experience with Linux, virtual machines, Kubernetes, networking, storage, and NVIDIA GPUs.
• Fluent English is required; French is a plus.

Responsibilities

• Own enterprise customer onboarding: manage access, networking, storage, server handover and first workloads through to production.
• Be the first technical contact for enterprise customers, troubleshoot issues and escalate when needed.
• Own issues through resolution: coordinate with internal teams and communicate status.
• Support pre-sales: lead technical discovery, solution design, sizing, demos and POCs with the commercial team.
• Design and run POCs with clear success criteria and help move customers to production.
• Debug customer workloads hands-on, including inference and multi-GPU workloads with customer engineers.
• Monitor account health: identify technical risks, communicate incidents and RCAs, track uptime.
• Work cross-functionally to translate customer requirements into technical solutions.
• Improve onboarding and processes by identifying recurring problems.

Skills

Linux

Virtual Machines

Kubernetes

Networking

Storage

NVIDIA GPUs

Job description

Pragmatike is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and production usage. You will collaborate with enterprise customers, account managers, product and infrastructure teams to ensure successful deployment, operation, and scale of workloads.

This hands-on, autonomous role requires solving complex infrastructure problems and taking full ownership of the customer experience across cloud/GPU infrastructure