Service Technician

-; Dilovası; On-site; TRY 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to addressing global challenges through sustainable solutions. As a Service Technician, you will play a crucial role in providing technical support and building strong customer relationships. Your expertise in electrical systems and customer needs will be essential in executing service tasks and ensuring compliance with safety regulations. This position offers an opportunity to work in a dynamic environment where your skills can make a significant impact. If you are adaptable, customer-focused, and have a passion for technology, this role is perfect for you.

Qualifications

• Minimum 2 years of experience as a service technician.
• Knowledge of power systems and reading electrical schematics.

Responsibilities

• Provide technical support and service for the Electrification Service unit.
• Perform installation, maintenance, and repairs on electrical systems.

Skills

Electrical/Electronics Knowledge

Customer Relationship Management

Technical Problem Solving

MS Office Proficiency

English Language

Turkish Language

Flexibility

Education

Associate Degree in Electrical/Electronics

Technical High School Diploma

Job description

Service Technician

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Field Service Manager

Your role and responsibilities

In this role, you will provide technical support and deliver professional service for our Electrification Service / ELSE unit located in Dilovası. Your hands-on experience and knowledge of customer needs will help you not only build strong customer relationships but also actively identify and develop new business opportunities. Comply with all legal and ABB-specific health and safety (HSE) regulations. Execute service work according to defined workflows and ABB standard procedures and safety guidelines. Perform service tasks such as identifying technical issues and conducting field service operations (installation and commissioning, maintenance, repair, advanced services, capacity upgrades, retrofits, end-of-life services, replacements, modifications, modernization, etc.). Establish and maintain good relationships with customers and understand their needs. Coordinate, prepare, and ensure the availability and quality of all materials, parts, and equipment needed for field service activities. Prepare all documents and reports for customer sign-off. Report work completed in a timely manner and follow up when required. Apply environmental and safety regulations and practices. Report unsafe practices and incidents.

Qualifications for the role

• Associate degree or technical high school diploma in Electrical/Electronics.
• Minimum 2 years of experience in commissioning as a service technician.
• Knowledge in power systems (LV-MV panels, relays, circuit breakers, current transformers, voltage transformers, reading electrical schematics).
• Possession of EKAT and MYK certificates.
• Intermediate level of English.
• Turkish knowledge is must,
• Proficiency in MS Office tools.
• Flexibility and adaptability to frequent schedule changes; ability to work according to a rotating schedule including weekends and public holidays, and provide 24/7 support as required.
• Valid B-class driving license (preferably with SRC certification).

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory