Assistant Store Manager - Tommy Hilfiger Forum 聴zmir Optimum

Tommy Hilfiger; Konak; On-site; TRY 150,000 - 300,000; Full time

Job summary

Join a leading fashion brand as an Assistant Store Manager in İzmir. You will oversee store performance, manage the sales team, and ensure an optimal client experience. The role requires strong leadership skills and a commitment to customer service excellence, along with a collaborative spirit.

Benefits

Flexible working model

Wellbeing programs

Training programs at PVH University

Employee discounts

Qualifications

• At least 3 years’ experience in a similar role.
• Proficient in Excel and experience with RFID systems.
• Fluent in English and Turkish.

Responsibilities

• Ensure a positive selling environment and oversee the sales process.
• Train and coach the team on customer service and product placement.
• Monitor key performance indicators for continuous improvement.

Skills

Organizational skills

Collaboration skills

Detail-oriented

Fluency in English

Fluency in Turkish

Tools

RFID systems

Excel

Job description

Design Your Future at PVH

Assistant Store Manager - Tommy Hilfiger Forum İzmir Optimum

Be part of an iconic story.

PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

The Team

The team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.

The Position

Reporting to the District Manager/Store Manager, the Assistant Store Manager ensures the store performance and optimal Client Experience through managing and supporting the Sales Team with training, coaching, and sharing feedback, as well as managing store performance and organization through Back Office, Visual Merchandising, Stock, and Omnichannel activities.

• Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.
• Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction.
• Train and coach the team on standards, including customer service, product placement, and efficient time management.
• Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement.
• Provide recommendations for action based on sales performance analysis.
• Collaborate with In-Store Visual teams for effective display fittings and report on visual impact on sales.
• Provide ongoing feedback on performance and support Store Manager in team recruitment and development.
• Facilitate the dissemination of company content through morning briefings for the team.
• Coordinate Stock and Back Office teams to ensure optimal stock levels and assortment.
• Implement measures for product safety on the sales floor and in stockrooms.
• Conduct regular stock checks and communicate stock information promptly to the team.
• Maximize sales through analytical merchandise management, utilizing reports for trend analysis, and conducting daily meetings to meet goals.

The Ideal Candidate

• At least 3 years’ experience in a similar role within a structured environment.
• Experience with RFID systems.
• Proficient in Excel.
• Good organizational and collaboration skills.
• Detail-oriented and highly organized.
• Fluent in English and Turkish; additional languages are a plus.

Be Valued

At PVH, we recognize that our people are our greatest asset. We prioritize health, happiness, and wellbeing by offering comprehensive benefits that go beyond the basics. We aim to foster a culture of care that encourages loyalty, commitment, and a sense of belonging.

• Balance – Work Smart, our flexible working model, offers trust, connection, collaboration, and community. You can choose a hybrid setup and flexible hours that suit you.
• Health & Wellbeing – wellbeing programs, premium subscriptions to Headspace, volunteering opportunities.
• Development – PVH University offers training programs to support your professional and personal growth.
• Stay connected with our brands, Calvin Klein and Tommy Hilfiger, participate in market launches, and enjoy employee discounts.

Join Us

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community. We value diversity and are proud to work with talented individuals from all walks of life. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.