Appliance Evaluation Team Executive

BSH Ev Aletleri Türkiye; Kartepe; On-site; TRY 80,000 - 120,000; Full time

Job summary

A leading manufacturer of home appliances is seeking a skilled professional to lead and manage refurbishment center associates. This role involves resource planning, efficiency management, and ensuring compliance with health and safety standards. The ideal candidate will have extensive experience in customer service and project management, and will thrive in a dynamic, international environment.

Benefits

Flexible working hours

Diverse career opportunities

Individual development programs

Modern healthcare services

Qualifications

• 8+ years of Customer Service experience.
• Proven experience in people management and project management.

Responsibilities

• Leading, training and recruitment of refurbishment center associates.
• Resource planning and efficiency management of site and processes.
• Management of recycling activities of spare parts and finished goods.

Skills

Customer Service

Project Management

Analytical Thinking

Strategic Thinking

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Economics

Bachelor’s degree in Engineering

Tools

SAP

MS Office

Job description

“Tomorrow is our home.

Find out how easily you can achieve this at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau, and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services but also drives the way in which we cooperate, exchange ideas, and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.

Your Responsibilities

You think it is time for something different? Then you are at the right place! You will work in an exciting, international environment and contribute personally to the company’s success. Expect exciting projects and versatile tasks, such as:

1. Leading, training and recruitment of refurbishment center associates
2. Resource planning and efficiency management of site, equipment, processes, managing stakeholder activities
3. Responsibility for department KPIs, Health, Safety and Environment activities
4. Management of recycling activities of spare parts and finished goods
5. Fulfills responsibilities and performs necessary actions according to the Quality Management System

Your Profile

- Bachelor’s degree in Business Administration, Economics, Engineering or related fields

- 8+ years of Customer Service experience

- Good knowledge of SAP and MS Office tools

- Proven experience in people management and project management

- Fluent in English with excellent analytical and strategic thinking skills

Your Benefits

- Flexible working hours schemes and diverse career opportunities

- Individual development programs and international perspectives

- Modern healthcare services