Customer Services and Quality Assurance Engineer/Textile Engineer

Aksa Akrilik Kimya Sanayii A.S.; Yalova Merkez; On-site; TRY 150,000 - 300,000; Full time

Job summary

A leading company in the textile industry is seeking a Customer Services and Quality Assurance Engineer in Yalova. The role involves providing technical assistance, quality control, and engaging in product development projects. Candidates should have a degree in Textile Engineering and relevant experience, with opportunities for professional development and a unique work-life balance.

Benefits

Participation in Job Orientation and AKSA Recognition Training

Opportunity for personal and professional development

Master's/PhD support program

Foreign language support program

Private accommodation for employees

Aksa Social Event Team activities

Qualifications

• Minimum 3 years of experience in weaving/finishing of technical textiles.
• Experience with test standards for flame retardant textiles.
• Good command of English, both spoken and written.

Responsibilities

• Providing technical assistance for customer complaints.
• Providing quality control service.
• Incorporating customer feedback into development projects.

Skills

Customer oriented

Analytical thinking

Problem solving

Communication

Negotiation

Team work

Education

Bachelor’s degree in Textile Engineering

Job description

AKSA, a company of Akkök Holding, was founded in 1968 in Yalova. Becoming the world’s largest producer of acrylic fiber over the years, Aksa today serves approximately 300 customers in over 50 countries across 5 continents. Having a capacity of 330.000 tons per year, Aksa supplies raw materials for textiles and technical textiles in many diverse areas.

We are looking for a Customer Services and Quality Assurance Engineer who will be reporting to the Customer Services and Quality Assurance Manager.

Qualities We Are Looking For;

• Bachelor’s degree in Textile Engineering,
• Preferably with min 3 years of experience in at least one of those areas;
• Weaving/Finishing of technical textiles,
• Experience on required test standards for flame retardent textiles,
• Good command of English- both spoken and written,
• No restriction to travel (both domestic and abroad),
• Customer oriented,
• Strong team work, analytical thinking, problem solving, research, communication and negotiation skills.

Your main tasks are;

• Providing technical assistance for customer complains, process and product development studies,
• Providing quality control service,
• Incorporating customer feedback into the process/product development projects,
• Being involved in R&D/process/product/market development projects,
• Creating synergy by mutually identifying technical needs.

What are waiting for you here !

Applications that support your development

• Participation in Job Orientation and AKSA Recognition Training specific to the process steps within the scope of job adaptation,
• Opportunity to participate in personal development, professional development and leadership training within the scope of our Corporate Training Academy,
• Outside fairs, training and company visit opportunities abroad,
• Master's/PhD support program,
• Foreign language support program,

Work-Life Balance

• The opportunity to work 4 days a week, which we implemented as a first in Turkey,
• Private accommodation for employees,
• Benefit package,
• Aksa Social Event Team activities (Sailing, book, running, trekking clubs)
• Service Opportunity: On the Yalova-Kocaeli (Karamürsel-Gölcük)

Recruitment Process

• Receiving applications,
• Preliminary evaluation to be made in line with the criteria,
• Sending personality inventory and interview process to shortlisted candidates
• English exam
• Senior management meeting
• Offer