Business Analyst, Technology

TBI Bank; Fatih; On-site; TRY 150,000 - 300,000; Full time

Job summary

A leading bank in Bulgaria is seeking a Business Analyst to join their fast-growing team. The ideal candidate will have over 2 years of experience and a solid understanding of banking processes. Responsibilities include analyzing business goals, facilitating workshops, and ensuring successful implementation of projects. The bank offers opportunities for career growth and a supportive team environment.

Benefits

Private health insurance

Career growth opportunities

Recognition for work

Qualifications

• 2+ years of experience as a Business Analyst in software projects.
• Experience in banking business processes.
• Good understanding of SDLC and enterprise software systems.

Responsibilities

• Analyze business goals and translate them into structured requirements.
• Review user stories with clear acceptance criteria.
• Facilitate interviews and workshops to align teams.

Skills

Business process reengineering

Requirements elicitation

Analytical skills

Communication skills

Upper-intermediate English

Tools

Jira

Confluence

Figma

Visio

Job description

Overview

Join the best bank to work for in Bulgaria. Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one of the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a Business Analyst to join our team on the journey to success!

What You’ll do

• Collaborate with the product owner to analyze business goals and translate them into clear and structured requirements
• Review and refine user stories, ensuring they contain all necessary details such as clear acceptance criteria, process models, use cases, mockups, system analysis outcomes, etc.
• Organize and facilitate interviews, workshops, brainstorming and refinement sessions to align business and development teams
• Support developers and QA during implementation by clarifying requirements and validating that functionality meets business needs
• Track and manage requirement changes, keeping all stakeholders informed and aligned
• Conduct post-implementation validation, participate in testing (UAT), update documentation, and ensure smooth adoption of new features

What you’ll need to succeed

• 2+ years of experience as a Business Analyst in software projects
• Experience and exposure to financial/banking business processes
• Experience in business process reengineering, solution design, and writing functional/API specifications
• Good understanding of enterprise software systems: databases, server-side processing, web/mobile front-end, and API integrations
• Experience in systems analysis and integration
• Expertise in requirements elicitation and business process modeling (BPMN, UML)
• Solid understanding of SDLC, comfortable in usage working Atlassian products (Jira, Confluence)
• Experience with visualization tools (Figma, Miro, Visio, Draw.io)
• Upper-intermediate English (written & spoken)
• Proactive mindset and ability to work independently while driving results
• Strong communication and analytical skills

What we offer

• Seize the opportunity to grow your career
• Engage in exciting and meaningful work
• Get recognition for your work and attitude
• Become part of a large, friendly and supportive team
• Get additional private health insurance

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 4 employer to work for in Bulgaria according to Kaderabotim.bg official 2024 employer rankings.

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on the tbi Career page.