Bellman

Susona Bodrum; Menteşe; On-site; TRY 50,000 - 150,000; Full time

Job summary

A prestigious hotel in Bodrum is seeking a Bellman who will excel in guest service. The position involves managing guest luggage and ensuring a warm welcome. Ideal candidates are positive, communicative, and ready to provide exceptional service in a dynamic environment.

Qualifications

• Previous experience as a Bell person is advantageous.
• Previous experience working within a hotel is a plus.
• Class B driving license preferred.

Responsibilities

• Greet and escort guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Respond to guest inquiries and requests in a friendly manner.

Skills

Positive attitude

Communication skills

Ability to work flexible hours

Commitment to high service levels

Job description

A Bellman is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bellman, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment

Required Skills

What are we looking for?

Bellmans serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and communication skills
• Ability to work flexible hours
• Commitment to respond to guest requests and deliver high levels of service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Bell person
• Previous experience working within a hotel
• Class B driving license

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

DoubleTree by Hilton Bodrum Isil Club Resort

DoubleTree by Hilton Bodrum Isil Club Resort