Associate/ Senior Associate Quality Operations (Contractor)

Pfizer; Marmara Bölgesi; On-site; TRY 300,000 - 540,000; Full time

Job summary

Pfizer Turkey is seeking a Quality Operations professional to support Commercial Quality services across global stakeholders. The role involves coordinating quality processes, maintaining data integrity, and driving continuous improvements to ensure operational excellence and patient safety.

You will contribute to dashboards, governance materials and timely issue escalation while working with multiple teams in a fast-paced environment.

Qualifications

• Bachelor's degree required in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.
• 1-4 years of experience in Operations, Compliance, Quality, Reporting, Project Coordination, or related areas.
• Fluent English with strong analytical and organizational skills.

Responsibilities

• Quality Operations Support: coordinate routine quality processes and ensure timely completion.
• Reporting & Analytics: maintain dashboards and analyze trends to support governance materials.
• Quality Systems & Compliance: manage quality records, CAPA tracking and audit readiness.
• Stakeholder Engagement: collaborate with global and market stakeholders and coordinate meetings.
• Continuous Improvement: identify opportunities for simplification, standardization and automation.

Skills

Fluent English

Strong analytical

Strong organizational

Education

Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field

Job description

Role Purpose

Support the delivery of Commercial Quality operational services through coordination, monitoring, reporting, process execution and quality system support activities. The role works across global stakeholders to ensure consistent execution of quality processes, data integrity, service continuity and operational excellence.

Key Responsibilities

• Quality Operations Support
  • Support execution of Commercial Quality operational activities and services.
  • Coordinate routine quality processes and ensure timely completion of activities.
  • Monitor adherence to established procedures, timelines and service commitments.
  • Assist in issue identification and escalation when required.
• Reporting & Analytics
  • Maintain operational dashboards and reporting tools.
  • Analyze trends and performance indicators.
  • Support preparation of governance materials and leadership reports.
  • Ensure data quality and reporting accuracy.
• Quality Systems & Compliance
  • Support management of quality records and documentation.
  • Assist with quality event, audit and CAPA tracking activities.
  • Monitor action item completion and follow-up activities.
  • Support inspection and audit readiness efforts.
• Stakeholder Engagement
  • Collaborate with global and market stakeholders.
  • Coordinate meetings, communications and follow-up actions.
  • Support implementation of process improvements and best practices.
• Continuous Improvement
  • Identify opportunities for simplification, standardization and automation.
  • Participate in improvement initiatives and special projects.

Qualifications

• Required Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.
• 1-4 years of experience within Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations or related areas.
• Strong analytical and organizational skills.
• Experience working with multiple stakeholders.
• Fluent English.

Preferred Experience

• Preferred Experience with quality systems, audits, CAPA or compliance processes.
• Experience with reporting and dashboard tools.
• Exposure to global or regional operations.

Purpose Breakthroughs that change patients' lives...

At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

School of Leaders

We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Support Services

At Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We're looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.