Assistant F&B Outlet Manager

Scorpios Mykonos; Bodrum; On-site; TRY 150,000 - 300,000; Full time

Job summary

Scorpios Bodrum is seeking an Assistant F&B Outlet Manager to enhance guest experiences while ensuring the efficient operation of the flagship venue. Ideal candidates will have a proven background in high-end hospitality, strong leadership skills, and a commitment to outstanding service.

Qualifications

• Proven experience in high-end restaurants, 5* hotels, or beach clubs.
• Ability to inspire and develop a high-performing team.
• Computer literacy concerning reservation management.

Responsibilities

• Oversee day-to-day operations and ensure alignment with brand standards.
• Lead, train, and mentor the team for consistent service.
• Handle guest complaints professionally and ensure exceptional guest experiences.

Skills

Organizational skills

Problem-solving skills

Communication skills

Leadership

Customer-focused mindset

Tools

F&B management systems

Job description

Scorpios

Scorpios is a growing hospitality brand that brings people together around music, food, and mindfulness — always within a stunning natural landscape. Taking inspiration from the culture and history of its location, each project is intended as a platform for local creatives to exhibit their talents as well as a hub for the global Scorpios community to gather.Since its opening as a beachside music venue on Mykonos in 2015, Scorpios has grown into a global lifestyle hospitality brand with expanded offerings. Scorpios is now looking to build a highly dedicated team to drive the brand to its highest potential.

Job Description

Scorpios Bodrum is seeking an Assistant F&B Outlet Manager to oversee and ensure the seamless and efficient day-to-day operation of our flagship venue. Reporting directly to the F&B Outlet Manager, this role is integral to upholding Scorpios' high standards and delivering exceptional guest experiences while contributing to the company’s financial goals. With strong leadership and organizational skills, the successful candidate will oversee a team, work with multiple departments, contribute to budgeting, and ensure the venue's overall upkeep and functionality.

Opportunities For All

Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Responsibilities

• Oversee day-to-day operations, ensuring they align with Scorpios standards and brand ethos.
• Verify the venue's condition both before opening and after closing to ensure it meets appropriate standards.
• Oversee and supervise the weekly shift.
• Handle guest complaints promptly and professionally, ensuring feedback is communicated and improvements are made where necessary.
• Lead, train, and mentor the team to ensure consistent service standards.
• Supervise and ensure the smooth operation of events.
• Collaborate with department heads to adjust the ambiance, lighting, and music volume based on the day, area, and time of the day, ensuring a seamless and enjoyable atmosphere according to senior management’s direction.
• Manage inventory, updating the F&B Manager.
• Ensure that guests have an exceptional experience by training and coaching staff in Scorpios hospitality standards.
• Collaborate with the hosting and reservations team to optimize table assignments and guest flow.
• Implement strategies to maximize guest satisfaction, including personalized service and timely response to guest needs.
• Recruit, interview, and hire a skilled and dedicated team for the department, ensuring they embody Scorpios' values and standards.
• Conduct regular performance evaluations and address staff development needs.
• Generate reports on the F&B operations, guest feedback, and performance metrics based on Scorpios reporting standards.
• Provide insights and recommendations to the F&B Manager to enhance the guest experience and performance.
• Ensure strict adherence to Standard Operating Procedures (SOPs) for the venue to maintain consistency and quality.
• Monitor compliance with health, safety, and hygiene regulations to create a safe environment for guests and staff.
  

Requirements

• Proven working experience as an Assistant F&B Outlet Manager or comparable role in high-end restaurants, 5* hotels, or beach clubs.
• Strong organizational and problem-solving skills.
• Ability to inspire, lead, and develop a high-performing team.
• Excellent communication skills in English; additional languages are a plus.
• Computer literacy and knowledge of reservation or F&B management systems.
• Patience, adaptability, and a customer-focused mindset to handle demanding situations.

Benefits:

Scorpios offers a competitive salary with career development opportunities based on the candidate's qualifications and skills. By joining our team, you will work in a stimulating and motivating environment that values and supports its employees.