Account Supervisor

VML South Africa; Fatih; On-site; TRY 150,000 - 300,000; Full time

Job summary

An innovative agency is seeking an experienced Account Supervisor to join their dynamic team. In this role, you will work closely with internal stakeholders and clients to ensure the successful execution of projects. With a focus on relationship management and effective communication, you will lead the agency team to meet brand needs and project KPIs. This position offers an exciting opportunity to contribute to a culture that values diversity and creativity while delivering impactful solutions for global brands. If you are detail-oriented, proactive, and passionate about driving meaningful experiences, this role is perfect for you.

Qualifications

• 6+ years of experience in account management at an agency.
• Strong written and verbal communication skills are essential.

Responsibilities

• Manage stakeholders on execution processes to meet project KPIs.
• Daily management of the agency team and processes.

Skills

Account Management

Communication Skills

Organizational Skills

Relationship Management

Conflict Resolution

Proactivity

Job description

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we're looking for:

We are looking for an Account Supervisor to join our Account Management team for our global brands!

What you'll be doing:

• Working with agency internal stakeholders as well as client team to fulfill daily tasks in an organized manner.
• Manage stakeholders on overall execution processes to meet project KPI’s and brand needs.
• Daily management of the agency team & processes.

What you'll need:

• 6+ years of experience in account management at an agency
• Strong written and verbal communication skills
• Strong organizational skills
• Excellent knowledge of English
• Relationship management, collaboration and conflict resolution skills
• Highly organised, detail oriented, proactive and possess excellent communication skills with a clear understanding of brand challenges

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.