Account Manager

Oliver Wyman; Fatih; Hybrid; TRY 335,000 - 558,000; Full time

Job summary

OLIVER in Istanbul is seeking an Account Manager for a 12-month FTC to manage end-to-end campaigns for global clients. The role combines on-site client engagement with hybrid work from Istanbul, planning, briefing, scheduling resources and delivering assets across Retail, Digital, Social and Ecom channels.

You'll coordinate with offsite hubs, forecast workloads, and maintain high-quality delivery while reporting progress and ensuring client satisfaction in a fast-paced sports and lifestyle

Qualifications

• Experience delivering large brand campaigns in an agency setting.
• Strong project management and client liaison skills.
• Ability to work across multiple channels and languages.
• Comfortable with fast-paced, high-volume production.

Responsibilities

• Manage end-to-end asset production across Retail, Digital, Social, OOH, and Ecom.
• Coordinate with offsite/international hubs to deliver work.
• Forecast workloads and plan studio resources with the Resource Manager.
• Brief creative teams and QC assets before delivery.
• Maintain timelines and communicate milestones to clients and internal teams.

Skills

Project management

Communication

Sports campaigns

Agency experience

Tools

Photoshop

InDesign

After Effects

Job description

ROLE : Account Manager ( FTC – 12 months)

LOCATION: Istanbul, Turkey (hybrid 2-3 days in clients’ office)

A LITTLE BIT ABOUT THE ROLE AND TEAM
OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with this client in 2015 building out a language localisation team and since then we have launched multiple teams, and we are now embarking on our biggest venture with them in the form of a centralised adaptation global team.
With an unmatched history and tradition of creating iconic products, consumer connections and experiences, this client has been defining sport culture since the beginning. And they’re not done. We are working with this client to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs.
Our team will support clients' global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as client’s bespoke global adaptation global agency, working at the heart of their business.
We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.

WHAT IS REQUIRED:

• Working with globally supplied creative, delivering end to end management of large brand campaigns. Channels: Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
• End to end management of all asset creation across; Retail and in-store advertising, Digital, Social, OOH, DOOH and Press
• Working with offsite / international hubs to deliver work
• Delivering project ownership, with support from the Account Team, including
• Interrogating and adapting client briefs so they’re Production and Studio friendly
• Working with client to forecast and plan workloads
• Planning and booking the required studio resource with the Resource Manager
• Briefing work to the creative team to execute
• QC of all assets before sharing with clients
• Managing review and amends with clients
• Developing and managing project timelines
• Estimating how long a job will take
• Communicating project milestones to all relevant team members
• Final delivery of assets to client and media partners
• Work collaboratively within the team to deliver high-quality work
• Daily and weekly status reports delivered both internally and externally with client
• Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so
• Be pro-active and therefore anticipate and rectify issues at the project outset before they become a problem. Identify, manage and mitigate against project risks at all times
• Plan and schedule projects efficiently, therefore ensuring the optimum use of company resources
• Communicate project status both internally and externally according to agreed account process
• Oversee the creative output; acting as guardian to ensure quality is kept high across all projects
• Strive to follow and implement the best practice production process within OLIVER and with clients
• A strong passion for sport and particularly for sportswear brand.
• Ideally a strong background in advertising campaign production.

WHAT GOOD LOOKS LIKE:

• 2-4 years' experience working in an agency / high volume production environment
• Experience working in an advertising agency; sports and lifestyle category is a plus
• Experience delivering creative or creative production for retail and paid media campaigns
• Cross channel experience; Retail and in-store advertising, Digital, Social, OOH, DOOH, Ecom, Paid Media
• Experience with multiple projects across multiple languages at once
• A solid understanding of channel best practices
• A mindset that thrives in a fast-paced environment, with high volumes of activity
• Be a solution focused team member, with confident communication skills both internally and externally with client
• Strong project management skills and highly detail-oriented and organised
• Ability to quickly immerse in brands , problem-solve and be fully into role within 90 days
• Smooth team operations with flawless execution of projects on time and with excellence
• Confident in contributing to daily and project stand-ups
• A basic understanding of Adobe Photoshop, InDesign and After-Effects and what they’re used for
• Good understanding of how long things take and ability to estimate time required for creatives
• Experience in managing external stakeholder relationships such as media, wholesale or Ecom partners
• Comfortable with working with remote clients and functional team in different time zones and cultures
• Experience managing projects from briefing to delivery

OLIVER values shape everything we do:

• Be Ambitious to succeed
• Be Imaginative to push the boundaries of what’s possible
• Be Inspirational to do groundbreaking work
• Be always learning and listening to understand
• Be Results-focused to exceed expectations
• Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.