YR23 - Senior Technical Officer | CCTV Exp|Rotate Shift

the supreme hr advisory pte. ltd.; Singapore; On-site; SGD 39,060 - 47,430; Full time

Job summary

The supreme hr advisory pte. ltd. is seeking a Senior Technical Officer X2 to perform on-site service and maintenance for client security systems in Singapore.

You will lead a small service team, coordinate with client representatives, and ensure timely delivery of troubleshooting and maintenance tasks across multiple sites. Applicants should have a Nitec in Electrical/Electronic Engineering with at least 2 years of relevant experience and hands-on knowledge of integrated security, access

Qualifications

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Skills

Security systems knowledge

Team mentorship

Education

Nitec in Electrical/Electronic Engineering

Job description

Senior Technical Officer X2

• Location: Office at Outram Road | Site will be Islandwide
• Working Hours: Mon to Fri [830am - 6pm] Willing to commit to rotational standby duties for activations outside working hours
• Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

Responsibilities

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients' premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.