Youth Worker - Youth Specialist (Residential)

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

Boys' Town in Singapore seeks a Residential Services officer to supervise and support residents aged 10 to 21 during day-to-day activities, ensuring their well-being and safety. You will work as part of a multidisciplinary team, following the daily programme and contributing to a caring, structured environment.

You should be able to work rotating shifts, including weekends and public holidays, with strong interpersonal and written communication skills, showing maturity and dedication to helping

Qualifications

• Must have O level/ Nitec/ Diploma
• Able to work rotating shifts including weekends and public holidays
• Demonstrate good interpersonal, communication and written skills
• Demonstrate emotional maturity and genuine passion for working with young people
• Proactive in group discussions to enhance services for residents

Responsibilities

• Provide close supervision and accountability of residents
• Ensure residents' well-being during day-to-day interactions
• Motivate and engage residents in daily programmes
• Monitor sick residents' condition regularly
• Carry out administrative duties (Duty Officer reports)
• Maintain Operations Centre readiness for next Duty Officer
• Support implementation of care models appropriate for residents
• Collaborate with senior management on discipline and portfolios
• Perform any other duties as assigned

Skills

Interpersonal skills

Written communication

Teamwork

Communication skills

Education

O level/ Nitec/ Diploma

Job description

COMPANY DESCRIPTION

Boys' Town is a non-profit social service agency in Singapore dedicated to supporting children and youth in need. Founded in 1948 by the Montfort Brothers of St. Gabriel, Boys' Town began as a residential home for boys affected by the war and has since expanded to provide a continuum of services for children and youth in need.

Today, Boys' Town serves both boys and girls, from infants to young adults, many from disadvantaged or disengaged families who have experienced challenges such as neglect, abandonment, or abuse. Boys' Town provides holistic and integrated services including residential care, fostering services, respite care, youth outreach, adventure-based therapy, and clinical intervention.

As an organisation, Boys' Town is committed to meaningful social impact and professional practice. Staff work within multi-disciplinary teams of trained professionals, united by a shared purpose of making a positive impact in the lives of children and youth.

RESPONSIBILITIES

Boys' Town Residential Services (RS) is a children and young persons home providing residential care for boys between the ages of 10 to 21 in Singapore. RS is a residential home for disadvantaged and disengaged youths with programmes catered exclusively to male residents only. Children and young persons admitted into the residential home are those who are from dysfunctional families and in need of shelter; abused or neglected; in need of care and protection; under family guidance orders; and in conflict with the Law.

Job Purpose

To provide close supervision and accountability of residents, ensuring the residents' well-being is taken care of during the day-to-day interactions.

Job Responsibilities

• To be attentive and look into the well-being of residents by being available and accountable for the residents' whereabouts when on duty.
• To provide close supervision and maintain the residents' discipline in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents' condition on a regular basis.
• To carry out any administrative work (timely and accurate event as in Duty Officer's reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head of Residential Services, and other members of senior management.
• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.
• To support the implementation of the relevant model of care/ services in accordance with the needs and profile of the residents.
• Any other duties as assigned.

QUALIFICATIONS

Job Requirements

• O level/ Nitec/ Diploma
• Able to work on rotating shifts including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion for working with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.