Yacht Administration Manager.

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Summary

Members of the Marina Bay Sands family and crew of Motor Yacht Paiza One offer contemporary ultra-luxurious service with a strong commitment to create unforgettable memories for our guests and passengers.

The Yacht Administration Manager is a land-based support for the captain and the entire crew ensuring to create unforgettable experiences for the passengers. The yacht manager is a professional manager, expert problem solver and is able to manage every situation with poise and exemplary leadership.

Job Responsibilities

Operational

• Act as the land-based orchestrator of Yacht Operations. A key and vital partner to Captain and crew for yacht management and pre-voyage preparation.
• Act as a liaison between the crew, passengers, and Marina Bay Sands.
• Assume responsibility for all administration required including but not limited to procurement, crew records, crew scheduling, etc.
• Maintain a working knowledge of the duties and responsibilities as Yacht Manager.

Management

• Oversight of the provisioning being executed by those crew onboard (Chef & Chief Steward).
• Management of yacht furnishings, order of new FFE, storage, and replacement.
• Management of Marina Bay Sands services/support including laundry, linen, butlers, and other resources.
• Management of Marina Keppel Bay and future overseas journey destinations in collaboration with Purser and MBS Lifestyle team.
• Oversight of work hour schedules as prepared by the bridge, deck, engineering, hospitality, and galley departments.
• Support Captain & crew on repair and maintenance schedules and coordination of drydock schedules.
• Support Executive Director with management of costs and budgets, preparing monthly accrual statements and collaborating with crew and leadership in forecasting.

Leadership

• Maintain professional relationships with crew to ensure the safety, comfort, and convenience of passengers.

Accounting/IT

• Update the in-yacht planning management software with issues and events.

Compliance

• Support the crew to operate the vessel and aspects in accordance with the MBS Lifestyle Pte Ltd and Marina Bay Sands Pte Ltd standard operating procedures, checklists, and limitations.
• Ensure compliance with all legal and regulatory requirements.

Safety

• Participate in the Safety Management System.
• Participate in Emergency Response.
• Follow Marina Bay Sands Workplace Safety and Health Policy practices.
• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
• Observe activities; report any suspicious characters, items, and/or activities to support team at Marina Bay Sands.

Collaboration

• Collaborate with the MBS Lifestyle team, planning and communicating Paiza One plans.
• Work collaboratively and effectively with Marina Bay Sands senior management to ensure the highest levels of communication and understanding of all Paiza One lifestyle experience strategy.
• Enable and support a culture of communication, collaboration, knowledge, and professional growth to build strong relationships amongst the OneMBS teams.
• Prioritize own professional development and work with the Executive Director Paiza Lifestyle to enhance skill sets with respect to leadership, communication, organization, and strategic development.
• Work on other ad-hoc initiatives as required in a highly dynamic environment.
• Ability and willingness to work flexible days and hours as required by the business.
• Maintain a healthy work/life balance.
• Contribute ideas in support of the company vision, mission, value, and guiding principles.

Miscellaneous

• Practice well-mannered behavior and grooming according to company standards.
• Attend scheduled meetings as required.
• Active involvement in Sands Care and sustainability programs.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred.

Experience

• 5 years of hospitality management.

Other Prerequisites

• Good command of spoken and written English to communicate effectively with crew members.
• Confident and charismatic personality with a great attitude towards passengers and crew.
• Risk averse.
• Mature, meticulous, resourceful, organized, and able to work independently and under pressure.
• Strong communication, management, and interpersonal skills, superior leadership.
• Maintain professional appearance ensuring the highest levels of service experiences for passengers.
• Maintain hygiene to the highest levels.
• Ability to remain calm and give directions in an emergency situation.
• Competent in reviewing financial accounts and proposing forecasts and budgets of costs.
• Must be able to travel and enter countries worldwide without restrictions and be eligible to apply for VISAs where required.

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.