x40 CLERICAL OFFICER (TEMP) | $13.6 hourly | Novena MRT

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Temporary Clerical Officer to assist taxpayers with digital services. This role requires managing a high volume of inquiries, ensuring confidentiality, and providing excellent customer service. Candidates should be well-organized, self-motivated, and available immediately for at least three months.

Qualifications

• Comfortable handling a large volume of taxpayer inquiries.
• Minimum qualification of ‘A’ Level or diploma.
• Preferably prior experience in customer service.

Responsibilities

• Assist taxpayers via email and telephone with inquiries.
• Promote the use of e-services and chatbox support tools.
• Manage over 20 cases daily while maintaining confidentiality.

Skills

Communication

Organization

Customer Service

Confidentiality Management

Education

A Level or diploma

Job description

Temporary Clerical Officer
Salary: Up to $13.60 per hour
Location: Novena MRT
Working Hours: Monday to Friday, 8:30 AM – 5:00 PM
Commitment Period: Immediate availability required, with a minimum commitment of 3 months.

Job Description:

As a temporary clerical officer, you will support the fulfillment of tax obligations by assisting taxpayers in utilizing digital services. Your role contributes to fostering a socially responsible taxpaying community.

Key Responsibilities:

• Provide assistance to taxpayers via email and telephone

• Promote and encourage the use of e-services and chatbox support tools

• Manage a high volume of taxpayer inquiries, handling over 20 cases daily

• Maintain confidentiality and accuracy when handling sensitive data

Requirements:

• Comfortable handling a large volume of taxpayer inquiries

• Minimum educational qualification of ‘A’ Level or diploma

• Prior experience in customer service is preferred

• Strong written communication skills

• Highly organized and meticulous in managing confidential information

• Self-motivated and capable of handling cases efficiently

• Ability to start immediately and commit for at least three months

• Preferably no long leave planned during the first month of employment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, kindly directly contact/message [phone] for a quicker response.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available athttps://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us [e-mail]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394•Reg No: R1440784 (Foo May Cheng)