x3 CUSTOMER SERVICE/ SALES ADMIN - EAST SIDE

Summary:

• Industry (Automotive/ IT)
• Basic + Commission = HIGH GROSS SALARY
• COMMISSION and INCENTIVES

Job Description & Responsibility:

• Serve as the primary point of contact for customer inquiries via phone, email, and chat
• Ensure prompt and professional resolution of customer concerns and service requests
• Coordinate order processing, returns, and exchanges with relevant departments
• Maintain accurate records in CRM and customer service platforms
• Follow up with customers to confirm issue resolution and satisfaction
• Partner with internal teams including Sales, Logistics, and Technical Support to ensure seamless customer interactions
• Generate and analyze customer service reports and trends
• Contribute to the development of customer service documentation, processes, and training materials
• Identify opportunities to improve customer service procedures and overall experience

Requirements:

• Candidates with relevant experiences are welcome to apply, especially with experience in Customer Service/ Sales Admin.
• Entry-level candidates are welcome to apply; TRAINING WILL BE PROVIDED.

To apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)