x2 Logistics Customer Service [ Import / Export] - Alps Avenue

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the industry seeks a skilled individual to provide outstanding customer service in warehouse management. The role involves direct contact with customers, ensuring compliance with export requirements, and maintaining effective communication across departments in a dynamic fast-paced environment.

Qualifications

• Relevant experience in warehouse customer service will be an added advantage.

Responsibilities

• Direct contact with customers providing friendly service.
• Ensure timely submission of flight details.
• Monitor export compliance and process import permits.
• Maintain accurate airfreight rates and update on new requirements.

Skills

Customer Service

Communication

Warehouse Management

Job description

Summary

• East [Company Transport Provided]
• Import / Export [Warehouse Management]
Salary $2800 + AWS + Bonus

Job Responsibilities:

• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Import /Export Documents Compliance when processing the export work order
• Apply the correct import /export permit and other export custom processed on timely manner
• Monitor the onboard status without fail and to informed customer on any irregularity
• Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team
• Always ensuring that the Airfreight rates apply is correct and updated .
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
Ensure that all monthly customer report is submitted on timely manner without fail

Requirement:

• Relevant experience (warehouse customer service) will have added advantage.
  

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We regret that only shortlisted candidates will be notified.

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