[x10] Customer Service Officer (Basic up to: $3600 / Training School / Night & Weekend shift re[...]

STAFFKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A career-focused training company in Singapore seeks an efficient administrative support staff for course management, marketing outreach, and vendor relations. The role involves handling enquiries, assisting in course delivery, and engaging stakeholders. Applicants with customer service experience are welcome. Competitive compensation package includes a basic salary and variable bonus.

Benefits

Variable bonus

Career progression opportunities

Qualifications

• Candidate with customer service experience is welcome.

Responsibilities

• Handle enquiries, course registrations, and day-to-day training administration efficiently.
• Assist with course delivery, manage urgent training requests, and generate reports for performance tracking.
• Support marketing activities, update collaterals, and assist in outreach events.
• Source, negotiate, and monitor outsourcing partners and vendors.
• Collaborate with internal teams and external partners to enhance reputation.

Job description

Overview

Summary: 5 days / Office Hours (will require night / weekend shift). Basic $3600 + Variable Bonus + Good benefit. Company with career progression.

Responsibilities

• Course Administration


• Handle enquiries, course registrations, and day-to-day training administration efficiently


• Training Operations Support


• Assist with course delivery, manage urgent training requests, and generate reports for performance tracking.


• Marketing & Outreach


• Support marketing activities, update collaterals, and assist in outreach events such as seminars, roadshows, and corporate programmes.


• Supplier & Vendor Management


• Source, negotiate, and monitor outsourcing partners and vendors to ensure service quality and compliance.


• Stakeholder Engagement


• Collaborate with internal teams and external partners to enhance the Training Centre’s reputation and increase course demand.

Requirements

• Candidate with customer service are welcome

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (R22109579)

EA License No: 20C0358