Workplace Host

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in facility services is seeking a personable and organized individual for a hospitality-focused role. The position involves welcoming guests, managing communications, and supporting administrative tasks to ensure a seamless experience in the office environment.

Qualifications

• Strong customer service mindset.
• Ability to manage communication effectively.
• Experience in hospitality or administrative roles.

Responsibilities

• Greet visitors and provide high-standard hospitality service.
• Manage incoming calls and ensure smooth communication flow.
• Assist with office administrative tasks and event support.

Job description

Key Responsibilities

• Greet and welcome visitors and employees, creating a warm and inviting atmosphere by demonstrating a strong customer service mindset and delivering high-standard hospitality service.

• Take incoming calls, messages, and redirect calls to the appropriate person or department, ensuring smooth communication flow.

• Sort and record all incoming and outgoing mail, ensuring accurate addressing and prompt delivery to recipients.

• Attend inquiries for visitors or the public who walk in or visit in the office.

• Review the day’s meeting schedule and ensure guests or visitors are promptly escorted to their respective meetings.

• Assist with VIPs and ensure high-standard hospitality service including room set-ups and flow of the visit.

• Check the cleanliness and order in the office while maintaining a productive and positive working environment.

• Assist in ensuring that the event runs smoothly and efficiently.

• Assist in office administrative tasks.

• Any other ad-hoc duties.