Workforce Welfare Coordinator

STAR INN ENGINEERING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local engineering firm in Singapore is looking for a dedicated individual to facilitate cross-channel feedback, develop employee welfare plans, and manage manpower coordination. The ideal candidate will possess strong interpersonal and leadership skills, be adept in project management, and thrive in high-pressure environments. Availability to work weekends is necessary for this role.

Qualifications

• Strong project management skills.
• Ability to work in high-pressure environments.
• Responsiveness to client calls is required.

Responsibilities

• Facilitating cross-channel feedback from customers to management.
• Developing welfare plans for employees facing stress.
• Scheduling daily manpower deployment and monitoring attendance.

Skills

Good time management

Excellent interpersonal skills

Effective communication skills

Strong strategic planning

Proactive research skills

Teamwork and collaboration

Leadership qualities

Job description

Job Responsibilities

• Facilitating cross-channel feedback from customers and employees to management and executive teams.
• Collaborating with team leaders, managers, and department heads to understand departmental needs and goals.
• Ensuring all activities conform to local, federal, industry, and company standards.
• Reviewing and analyzing processes to identify inefficiencies and areas for improvement.
• Resolving problems in the production process.
• Designing and maintaining operational guides to ensure consistency.
• Delivering reports to management and boards to provide insights into organizational efficiency.
• Working with management to set departmental and organizational goals.

Social Support & Welfare Responsibilities

• Developing and implementing welfare plans for employees facing stress, injury, or adjustment issues.
• Providing informal check-ins and emotional support on-site.
• Referring staff to external mental health professionals or community support services when appropriate.
• Assisting new staff with onboarding and educating them about support resources.
• Monitoring and documenting wellness cases in line with confidentiality protocols.
• Facilitating communication between workers and HR/support staff regarding mental health and wellness.

Manpower Coordination & Administrative Duties

• Scheduling daily manpower deployment and monitoring attendance and productivity.
• Liaising with subcontractors, vendors, and internal teams to ensure workflow alignment.

Requirements

• Good time management, prioritization, and multitasking skills.
• Excellent interpersonal skills for relationship building.
• Effective communication skills, including speaking, writing, and active listening.
• Ability to give and receive feedback constructively.
• Strong strategic planning and problem-solving abilities.
• Methodical approach to analyzing processes and systems.
• Proactive research skills for organizational improvement.
• Strong project management skills.
• Teamwork and collaboration skills.
• Leadership qualities such as motivation, goal-setting, and monitoring progress.
• Ability to work in high-pressure environments.
• Availability to work weekends and public holidays when needed.
• Six working days per week.
• Responsiveness to client calls is required.