Work Pass Processing Officer

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in recruitment services is seeking a motivated Work Pass Processing Officer for their team in Singapore. This role involves managing all aspects of work pass applications, ensuring compliance with regulations, and supporting operational policies. Ideal candidates should have relevant experience and a strong customer service orientation, thriving in a dynamic and supportive work environment.

Benefits

Hybrid work arrangement

Flexible work hours

Competitive salary

Attractive company benefits

Qualifications

• Proven 2 years of experience in recruitment administration or related field.
• Experience with work pass application systems is advantageous.
• Possession of a CEI certification is a plus.

Responsibilities

• Handles clients' foreign work passes application, renewals, and cancellations.
• Liaises with sales personnel for resolving foreign worker issues.
• Administrates and updates outsourced employees' database.

Skills

Recruitment Administration

Client Servicing

Work Pass Applications

Education

CEI Certification

Job description

Job Title: Work Pass Processing Officer
Job Location: Downtown Tanjong Pagar, Central Region
Job Type: Full-Time

Salary Range: $2,800 – $3,500 per month

Working days and hours: Monday - Friday, 9am - 6pm

Why Us?

· Hybrid work arrangement with flexible work hour

· A dynamic and supportive work environment that encourages professional growth and success

· Competitive salary and attractive company benefits

Job Description:

We are seeking a highly motivated Work Pass Coordinator to manage and coordinate all work pass-related matters, ensuring compliance with Singapore’s Ministry of Manpower (MOM) regulations. The ideal candidate is responsible for end-to-end processing of work passes, renewals, cancellations, and documentation for employees.

Key Responsibilities:

• Handles all clients' foreign work passes application, renewals and cancellation.

• Liaise with sales personnel for resolution of foreign worker issues when necessary.

• Administrate and update outsourced employees' database.

• Liaising with sales consultant for worker's arrival, purchasing of security bond and booking SIP course.

• Handle worker's repatriation.

• Advice managers on operations policies, procedures, and work pass matters.

• Planning for outsourced staff housing inspection and assist on operation schedule planning.

• To raise sales confirmation in system for invoicing purposes.

Requirements:

· Proven 2 years of experience in recruitment administration, work pass applications, or a related field.

· Experience with work pass application systems and client servicing in a recruitment setting is an advantage.

· Possession of a CEI (Certified Employment Intermediary) certification is a plus.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gan Chen Yun

Registration Number: R23116696

EA Licence No: 24C2293