[Work 2 Days, Rest 2 Days] 1 Year Contract Call Centre Assistant (No Need Exp, 12 Hours Shift) [...]

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Call Centre Associate to join their team. This role involves managing inbound and outbound calls in a dynamic call centre environment, ensuring client needs are met with professionalism and efficiency. Candidates should be prepared for a unique 2-days-on, 2-days-off shift schedule, including weekends and public holidays. If you have a passion for customer service and enjoy helping others, this opportunity is perfect for you. Join a supportive team where your contributions will make a real difference in the healthcare sector.

Qualifications

• Minimum GCE 'N' Level required.
• 1 year of call centre or administrative experience preferred.

Responsibilities

• Manage inbound and outbound calls, assisting clients with their needs.
• Conduct administrative tasks and follow through on client needs.

Skills

Communication Skills

Problem Solving

Customer Service

Education

GCE 'N' Level

Job description

[Work 2 Days, Rest 2 Days] 1 Year Contract Call Centre Associate (Handling Healthcare Hotlines) Up 2.9K @ Tampines #HJC

Singapore | Posted: Apr 07, 2025

We will require :

• Work 2 days rest 2 days (2-2-2-2)
• Do shift (7am to 7pm and 7pm to 7am) rotational base; so 1 month it will not go beyond 16 days in a month
• Will need to work on PH and weekend.

You will be working in a call centre setting and your main responsibilities are but not restricted to the below:

Responsibilities:

• Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through
• Any other duties assigned from time to time

Requirements:

• Minimum GCE "N" Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment

Interested candidates please submit your resume to [e-mail].

TELE me at @jacechooo or WA me at https://wa.me/[phone] NOW!

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)