Windows Systems engineer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A technology services company in Singapore is seeking a Systems Engineer responsible for planning, designing, and implementing systems according to specifications. The ideal candidate will manage system changes and ensure service continuity. Required skills include expertise in Windows Server 2019 and VMware, along with strong incident management abilities. This role involves proactive performance monitoring and adherence to ISO20000 and ISO27001 procedures.

Qualifications

• Responsible for planning, designing, installing, testing and implementing systems.
• Manage system changes and provide status reports.
• Respond to incidents and provide resolutions.
• Conduct root cause analysis and implement proactive measures.
• Monitor system performance and implement corrective actions.
• Ensure adherence to ITIL best practices.

Responsibilities

• Plan, design, install, test, and implement systems.
• Manage changes and provide status reports.
• Respond promptly to incidents.
• Monitor and measure system performance.

Skills

Windows Server 2019

Vmware

Job description

Job Role/Level

Systems Engineer

Quantity

01

Skillset Category

Common

Mandatory Skills

Windows Server 2019

Preferred Skills

Vmware

Brief Job Description

Responsible for planing, designing, installing, testing & implementing systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.

1) Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
2) Manage systems changes through established change request process & provide status reports to the relevant parties.
3) Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
4) Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
5) Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
6) Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems; provide regular reporting to relevant parties.
7) Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
8) Provide systems related technical advice to customers or project team.
9) Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable. (check with t)he rest of eng.
10) Manage budget, resources and schedule for system implementation /operation activities
11) Established facility management standards/best practices to ensure operation consistency across project/facility management team