Windows Engineer

Sopra Steria I2S; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading technology company is seeking a Windows Engineer to join their dynamic IT team in Singapore. You will oversee IaaS project deliverables for a global investment bank and ensure successful operations across APAC. The role demands strong technical proficiency in Windows Server administration, Active Directory, and PowerShell scripting, along with a collaborative attitude to build effective business relationships.

Benefits

18 leave days / year

Health, Dental and Optical Insurance

Annual bonus

Training and certifications paths

Regular team buildings

Qualifications

• 8+ years of technical experience required.
• Professional certification in any Operating System is required.
• ITIL certification is mandatory.

Responsibilities

• Oversee BAU support operations for IaaS systems in APAC.
• Ensure project deliverables meet SLAs and align with processes.
• Build strong relationships with business stakeholders.

Skills

Microsoft Windows Server

Active Directory

PowerShell Scripting

ITIL Foundation

Microsoft Failover Clustering

Performance Tuning

Disaster Recovery & Backup

Education

Professional certification in Operating Systems

ITIL 3 or 4 Foundation

Tools

Ansible Tower

BMC software

Job description

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this position, we are looking for a Windows Engineer to assist one of our client - a Global Investment Bank.

You will be responsible for overseeing the project initiated by APAC Infrastructure as a Service (IaaS) team. You must ensure that the project deliverables are delivered on time and aligned to agreed SLAs and processes. The successful candidate will be a member of a dynamic IT team and will work with other IT teams in Asia, Europe and Americas, so must possess strong organization skills, have great time management, be organized and methodical in their scope of work.

Responsibilities:

Technical Management

• Responsible for the overall BAU support operations of IaaS systems in APAC (infrastructure in Australia, Singapore, Hong Kong and Japan) and regional oversight of the rest of APAC countries.
• Must have skills in:

1. Microsoft Windows Server 2012, 2016 & 2019, 2022
2. Microsoft Cluster and VCS Cluster
3. Microsoft Active Directory
4. PowerShell scripting
5. ITIL 3 or 4 Foundation

Business Relationships

• Work closely with all major business stakeholders, and any team(s) with direct influence and dependencies.
• Must know how to build strong working relationships with our customers and partners.
• Have proven experience working collaboratively with all teams across all departments and with the attitude to
• work openly, share information, and keep people regularly informed and avoiding working in silo mode.

Governance

• Follow all CIB and Security policies
• Contribute to management reports and dashboards
• Report all variances from Norms and Standards
• Ensure and practice all production Disaster Recovery and BCP processes are in place
• Be risk adverse in change management, Incident management and daily operations

At least 8+ years of technical experience.

Core Windows Server Administration

• Advanced proficiency in Windows Server OS (2012 R2/2016/2019/2022), including installation, configuration, and optimization.
• Expertise in Active Directory (AD), Group Policy (GPO), DNS, DHCP, and DFS.
• Deep knowledge of PowerShell scripting for automation, configuration, and system management.
• Experience with Windows Server Update Services (WSUS) and patch management.

Microsoft Failover Clustering & High Availability

• Design, deployment, and management of Microsoft Failover Clusters for workloads like SQL Server, Hyper-V, and file services.
• Troubleshooting cluster quorum issues, network partitioning, and resource failures.
• Automation of cluster tasks (e.g., node failover, health checks) via PowerShell.

Veritas Cluster Server (VCS)

• Configuration and management of VCS clusters for high availability (Windows)

Performance Tuning & Troubleshooting

• Optimization of Windows Server performance (CPU, memory, disk I/O) using PerfMon, Resource Monitor, and Event Viewer.
• Root-cause analysis for cluster failures, storage latency, or network bottlenecks.
• Debugging PowerShell scripts and automation workflows for reliability.

Disaster Recovery & Backup

• Designing backup/recovery strategies for clustered systems.
• Scripting automated failover/failback processes for Microsoft/VCS clusters.
• Testing and documenting DR drills to ensure RTO/RPO adherence.

Other Value-Added Competencies:

• Knowledge and experience with Ansible Tower, Ivanti, Centrify, BMC software.
• Knowledge using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
• Have good scripting skills, Python or other programming languages.
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams.
• Project Management experience is a bonus

Specific Qualifications Required:

• A professional certification in any of the Operating Systems listed.
• Qualified in ITIL 3 or 4 Foundation

• Regular team buildings
• 18 leave days / year
• Health, Dental and Optical Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths