[WEST Hospital] Senior/ Assistant Manager, Clinical Feedback & Medicolegal (Able to Write Well)[...]

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare organization seeks a Senior/Assistant Manager for Clinical Feedback & Medicolegal. The role involves executing risk management plans, managing medico-legal cases, and ensuring effective resolution of clinical complaints, all while promoting good clinical care within the hospital. Ideal candidates should possess a good degree and have relevant experience, strong interpersonal and communication skills.

Qualifications

• Relevant experience in case reviews and management of complaints.
• Ability to manage and prioritize multiple projects.
• Experience in senior stakeholder management.

Responsibilities

• Execute risk management plans for medico-legal cases and clinical complaints.
• Manage claims process and coordinate medical malpractice coverage.
• Drive education and communication on industry trends.

Skills

Interpersonal skills

Communication skills

Writing skills

Negotiation skills

Detail-oriented

Education

Good basic degree from reputable university

Job description

[WEST Hospital] Senior/ Assistant Manager, Clinical Feedback & Medicolegal (Able to Write Well) Up 6.2K #HJC

• To execute risk management plans for medico-legal cases and clinical complaints so as to ensure effective resolution for the organization.
• To undertake specific tasks or projects that will promote good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organisation
• Drive the ML education and communication arm to increase awareness of latest industry trends and issuee
• Serve as a Secretariat to Clinical Care Review Committee (CCRC)
• Manage ad hoc projects

Requirements
• A good basic degree from reputable university.
• Focused and motivated individual with relevant experience in case reviews and management of complaints.
• Strong team player with good interpersonal, communication and writing skills.
• Keen eye for details and a curious mind to deep-dive into issues.
• Excellent follow-up capabilities, ability to prioritise and handle several projects simultaneously.
• Skillfulness in handling people from different levels, backgrounds and personalities.
• Excellent senior stakeholder management skills, including ability to negotiate, inform about risk, influence to gain alignment and agreement.

TELE me at @jacechooo or WA me at https://wa.me/[phone] NOW!
Interested candidates please submit your resume to [e-mail]


Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)