Wellness Service Coordinator

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading wellness and health institution is seeking a Wellness Service Coordinator who will guide guests on their personalized journeys toward balance and wellness. Responsibilities include assisting guests, providing health education, and offering support to enhance their overall wellness experience. This role demands excellent communication skills and a solid background in health coaching or nutrition, offering a chance to thrive in a dynamic and supportive environment.

Benefits

Dynamic work environment

Opportunity for professional development

Competitive compensation and benefits

Qualifications

• Experience in customer service, hospitality, or wellness-related fields.
• Strong foundation in health and wellness principles.
• Excellent communication skills and rapport-building abilities.

Responsibilities

• Guide guests through personalized wellness journeys tailored to individual needs.
• Provide education on wellness therapies and engage with guests post-session.
• Organize and conduct educational classes on health and wellness topics.

Skills

Customer Service

Interpersonal Skills

Health Coaching

Nutrition

Flexibility

Education

Certification in Health Coaching or Nutrition

Job description

Job Overview:

REKOOP is seeking a dedicated Wellness Service Coordinator to join our wellness team. This role is pivotal in guiding our guests through their personalized journey towards balance and wellness. As a Wellness Service Coordinator, you'll become an integral part of our guests' experiences, serving not just as a guide, but as an assistant health coach, nutritionist, and health expert. Your mission will be to ensure each guest leaves feeling better, more informed, and more in tune with their body’s needs.

Key Responsibilities:

1. Guest Navigation: Lead guests through their wellness journey, tailoring the experience to their individual needs, preferences, and health goals. Build rapport with guests to understand their stressors and wellness aspirations.
2. Expertise in Wellness Therapies: Gain and maintain an in-depth understanding of all REKOOP’s wellness therapies, remedies, and antidotes. Help guests choose treatments, set them up, educate them about the process, and answer questions.
3. Active Presence: Stay with guests during sessions as needed, check on them periodically, or be present at the beginning and end to ensure they feel supported and comfortable.
4. Post-Session Engagement: Engage with guests after sessions to offer additional services, respond to inquiries, highlight treatment benefits, and guide them back to the lounge area.
5. Education and Tours: Provide tours of our facilities, explaining the benefits and features of our services. Serve as a personal health coach, developing and overseeing wellness plans.
6. Teaching Opportunities: Share knowledge through educational classes on wellness, nutrition, and health topics, subject to approval by REKOOP management.

Qualifications:

• Proven experience in customer service, hospitality, wellness, health coaching, nutrition, or related fields.
• Excellent interpersonal and communication skills, with a talent for building rapport with diverse individuals.
• Strong foundation in health and wellness principles, with a willingness to learn and adapt.
• Certification or background in health coaching, nutrition, or fitness is highly advantageous.
• Ability to work flexibly, including weekends and evenings.
• Passionate about helping others achieve their health and wellness goals.

What We Offer:

• A dynamic and supportive work environment where your contributions are valued.
• The opportunity to make a significant impact on guests' well-being.
• Continuous professional development and growth within a thriving wellness community.
• Competitive compensation and benefits.
• A chance to lead in the wellness industry by providing holistic health experiences.

If you are passionate about health and wellness and thrive on helping others achieve their balance, REKOOP would love to hear from you. Join us in our mission to redefine wellness and help our guests embark on a transformative journey towards recovery and rejuvenation.