Wellness Clinic Customer Success & Sales Associate

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED); Singapore; On-site; SGD 28,000 - 45,000; Full time

Benefits offered by this job

Annual Leave

Birthday Leave

Free TCM services

Family discount 50%

Commissions

Job summary

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) in Singapore is seeking a customer-focused professional to support clinic operations. You will handle administrative tasks, assist with patient registration, scheduling, and medical records while delivering top-notch service to drive sales and patient retention.

Experience in healthcare settings is preferred, with training provided for new hires. The role offers opportunities in ELT treatments and collaboration with physicians to create effective

Qualifications

• No prior experience required; training provided.
• 1–2 years sales experience in retail/healthcare preferred.
• Healthcare/clinic/massage and spa setting experience is a plus.
• CIDESCO/CIBTAC/WSQ/ITEC or related qualifications are advantageous.
• Immediate or short-notice availability is a plus.
• Passion for TCM or healthcare industry; ability to adapt in a fast-paced environment.
• Customer-focused, self-motivated, and sales-oriented.
• Strong interpersonal and communication skills.
• Senior positions may be considered for experienced candidates.

Responsibilities

• Provide administrative support: registration, scheduling, medical records, and cashiering.
• Deliver high-quality customer service and build relationships to maximize sales and retention.
• Monitor patients during treatment and assist physicians with plans and dispensing as prescribed.
• Maintain accurate treatment records and support clinic operations.
• Perform Electro-Lymphatic Therapy (ELT) to support health and wellness.
• Educate patients about clinic products and services.

Skills

Customer service

Sales

Communication

Team player

Education

CIDESCO/CIBTAC/WSQ/ITEC

Job description

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) in Singapore is seeking a customer-focused professional to support clinic operations. You will handle administrative tasks, assist with patient registration, scheduling, and medical records while delivering top-notch service to drive sales and patient retention.

Experience in healthcare settings is preferred, with training provided for new hires. The role offers opportunities in ELT treatments and collaboration with physicians to create effective