Wellness Centre Manager — Lead Team & Guest Experience

jin zhu yuan wellness; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jin Zhu Yuan Wellness Centre in Singapore is seeking a Wellness Manager to take overall charge of daily operations, oversee staff, and ensure smooth service delivery at our local wellness and reflexology centre. You will coordinate shifts, uphold service standards, and monitor customer satisfaction.

The role requires strong communication, leadership, and a service-oriented mindset, with a willingness to work rotating shifts.

Qualifications

• Prior experience in wellness/reflexology centre management or service industry management.
• Strong communication, responsibility, and friendly disposition.
• Able to lead a team and work flexible/rotating shifts.

Responsibilities

• Take overall charge of the daily operations and management of the wellness centre
• Supervise staff, arrange work shifts and ensure smooth service delivery
• Uphold service standards and maintain customer satisfaction
• Handle customer inquiries and feedback professionally
• Manage daily business operations, accounts and inventory procurement
• Safeguard the centre's reputation and support business promotion

Skills

Staff leadership

Customer service

Communication

Job description

Jin Zhu Yuan Wellness Centre in Singapore is seeking a Wellness Manager to take overall charge of daily operations, oversee staff, and ensure smooth service delivery at our local wellness and reflexology centre. You will coordinate shifts, uphold service standards, and monitor customer satisfaction.

The role requires strong communication, leadership, and a service-oriented mindset, with a willingness to work rotating shifts.