WeChat Pay - Business Development Intern

Tencent International Service Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tencent International Service Pte. Ltd. in Singapore seeks a proactive Business Operations professional to support WeChat Pay expansion, collaborating with merchants, banks, fintechs, and government partners.

You will conduct market research, on-site store assessments, and material deployments while delivering clear updates and opportunities. You’ll also explore collaborations with universities and key commercial areas to drive growth and adoption in the WeChat ecosystem.

Qualifications

• Strong communication and execution skills.
• Experience in merchant operations or channel management is a plus.
• Proactive, self-managed, and able to deliver high-quality reports.
• Proficiency in English and Mandarin required.
• Familiarity with WeChat/WeChat Pay product ecosystems.

Responsibilities

• Business Operations: Collaborate with BD to strengthen customer relations and explore business opportunities. Facilitate cooperation with KA merchants or institutions regarding access, materials, and activities.
• Market Research: Conduct store inspections, assess material deployment, gather market information, and evaluate payment health.
• Material Deployment: Arrange on-site deployment for areas not easily covered by institutions.
• Business Communication: Explain product updates and opportunities with partners such as merchants, banks, fintechs, government.
• Collaboration Exploration: Forge partnerships with universities and key commercial areas to drive user marketing penetration and analyze market dynamics within the WeChat ecosystem.

Skills

Communication

Project management

Self-motivation

WeChat ecosystem familiarity

English and Mandarin proficiency

Job description

Business Unit

WeiXin Group(WXG) is responsible for the construction and operation of the Weixin ecosystem and leveraging Weixin's open platforms such as Official Accounts, Mini Programs, Weixin Pay, WeCom and search function. WXG provides solutions and connectivity for intelligent upgrades across all industries. WXG is also responsible for the development and operation of QQ Mail, WeRead and other products.

What the Role Entails

About WeChat Pay

WeChat Pay is a mobile payment and digital wallet service integrated within the WeChat app, launched by Tencent in 2013. It allows users to make secure payments via QR codes, transfer money, pay bills, and shop online. WeChat Pay is looking to expand internationally to create a larger network of merchants and convenience for WeChat users globally. With over 1.3 billion users worldwide, WeChat is changing the mobile landscape by connecting people, services, and businesses by offering a seamless experience within the WeChat ecosystem, providing a convenient way to handle both everyday transactions and larger purchases.

Responsibilities

• Business Operations: Collaborate with Business Development (BD) to strengthen customer relations and explore business opportunities . Facilitate cooperation with Key Account (KA) merchants or institutions regarding access, materials, and activities.
• Market Research, including but not limited to: A. Store Inspection: Conduct on-site visits to assess the material deployment of offline stores. B. Market Dynamics: Regularly gather crucial market information through online research, industry reports, and on-site visits to assess and compare payment health. C. User Research: Conduct on-site visits or online surveys to gather statistics on user penetration rate and user experience.
• Material Deployment: Arrange on-site material deployment for areas or scenarios not easily covered by institutions.
• Business Communication: Assist in the communication explaining our product updates and opportunities with our business partners, eg. merchants, banks, fintechs, government, and companies.
• Collaboration Exploration: Forge collaborations with university clubs, key commercial areas, etc., to execute user community marketing penetration, observe consumption in situ, conduct research and statistical analysis, and explore cooperation opportunities within the WeChat ecosystem.

Who We Look For

Requirements

• Excellent communication skills, coupled with enthusiastic and exothermic personality.
• Strong project management and execution capabilities, able to deliver high-quality summary and analysis reports
• Self-motivated and self-managed, capable of independently and proactively completing work tasks
• Familiarity with the WeChat and WeChat Pay product ecosystem, understanding of payment industry operations, and preferably with experience in industry operations, merchant operations, or channel management with successful project experience
• Professional working proficiency in English and Mandarin is required, as the role regularly involves participating in meetings and reviewing written materials in both languages with global teams and with Mandarin-speaking stakeholders at our headquarters in China

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.