WeChat Pay - Business Development Intern

Tencent International Service Pte. Ltd.; Singapore; On-site; SGD 60,000 - 78,000; Full time

Job summary

Tencent International Service Pte. Ltd. seeks a role within WeChat Pay to support business operations and partner collaboration. The position focuses on market research, merchant relations, and cross-functional coordination across teams in Asia and globally.

Requirements include strong communication, project management, and fluency in English and Mandarin to engage with teams and stakeholders at our China headquarters.

Qualifications

• Excellent communication skills demonstrated in diverse teams and stakeholders.
• Strong project management and execution capabilities to deliver summaries and analyses.
• Self-motivated and able to work independently to complete tasks.
• Familiarity with the WeChat/WeChat Pay product ecosystem and payment operations.

Responsibilities

• Collaborate with Business Development to strengthen customer relations and opportunities.
• Conduct market research, including store inspections and online research for market dynamics.
• Arrange on-site material deployment where needed to support campaigns.
• Assist in business communication explaining product updates with merchants, banks, fintechs, and partners.
• Explore collaborations with universities, key commercial areas for marketing penetration.

Skills

Communication

Project management

Self-motivation

WeChat ecosystem

Bilingual English/Mandarin

Job description

Business Unit
WeiXin Group(WXG) is responsible for the construction and operation of the Weixin ecosystem and leveraging Weixin's open platforms such as Official Accounts, Mini Programs, Weixin Pay, WeCom and search function. WXG provides solutions and connectivity for intelligent upgrades across all industries. WXG is also responsible for the development and operation of QQ Mail, WeRead and other products.

What the Role Entails

About WeChat Pay

WeChat Pay is a mobile payment and digital wallet service integrated within the WeChat app, launched by Tencent in 2013. It allows users to make secure payments via QR codes, transfer money, pay bills, and shop online. WeChat Pay is looking to expand internationally to create a larger network of merchants and convenience for WeChat users globally. With over 1.3 billion users worldwide, WeChat is changing the mobile landscape by connecting people, services, and businesses by offering a seamless experience within the WeChat ecosystem, providing a convenient way to handle both everyday transactions and larger purchases.

Responsibilities

• Business Operations: Collaborate with Business Development (BD) to strengthen customer relations and explore business opportunities . Facilitate cooperation with Key Account (KA) merchants or institutions regarding access, materials, and activities.
• Market Research, including but not limited to: A. Store Inspection: Conduct on-site visits to assess the material deployment of offline stores. B. Market Dynamics: Regularly gather crucial market information through online research, industry reports, and on-site visits to assess and compare payment health. C. User Research: Conduct on-site visits or online surveys to gather statistics on user penetration rate and user experience.
• Material Deployment: Arrange on-site material deployment for areas or scenarios not easily covered by institutions.
• Business Communication: Assist in the communication explaining our product updates and opportunities with our business partners, eg. merchants, banks, fintechs, government, and companies.
• Collaboration Exploration: Forge collaborations with university clubs, key commercial areas, etc., to execute user community marketing penetration, observe consumption in situ, conduct research and statistical analysis, and explore cooperation opportunities within the WeChat ecosystem.

Who We Look For

Requirements

• Excellent communication skills, coupled with enthusiastic and exothermic personality.
• Strong project management and execution capabilities, able to deliver high-quality summary and analysis reports
• Self-motivated and self-managed, capable of independently and proactively completing work tasks
• Familiarity with the WeChat and WeChat Pay product ecosystem, understanding of payment industry operations, and preferably with experience in industry operations, merchant operations, or channel management with successful project experience
• Professional working proficiency in English and Mandarin is required, as the role regularly involves participating in meetings and reviewing written materials in both languages with global teams and with Mandarin-speaking stakeholders at our headquarters in China

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.