Warehouse Operations Supervisor (Changi)

EOS IT Management Solutions (SG) PTE. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global technology and logistics company is seeking a Warehouse Supervisor to lead operations in Singapore. The ideal candidate will have over 5 years of supervisory experience in a warehouse, a strong track record in KPI management, and excellent communication skills. This position encourages continuous improvement and teamwork within a dynamic environment.

Qualifications

• 5+ years’ supervisory experience leading teams in a warehouse.
• Experience with KPI performance and inventory management.
• Proficient in handling IT equipment and dangerous goods.

Responsibilities

• Plan and supervise warehouse operations.
• Manage inbound and outbound activities.
• Drive continuous improvement initiatives.

Skills

Supervisory experience

KPI improvement

Inventory control

Excellent communication skills

Lean principles understanding

Tools

MS Excel

Job description

WHO WE ARE

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU’LL DO:

• Plan, coordinate & supervise the Warehouse operations team on the delivery of safety, service, accuracy of inbound and outbound.

• Manage the warehouse team member’s PTO to avoid any disruption to warehouse operation.

• Manage all inbound and outbound activities at both warehouses. Provide guidance to warehouse team members when it is required.

• Establish and continuously improve the work process and enforce the implementation across warehouses.

• Participate on the daily stock count and annual audit or any stock take required. Troubleshoot if there are any variances.

• Demonstrate the can-do attitude and always think outside the box; enhance teamwork in daily activity.

• Be the point of contact within the Warehouse for troubleshooting, approvals, first-level escalations, HR activity.

• Demonstrate can-do attitude, especially to new projects with different requirements than warehouse day-to-day activities.

• Oversee exceptional performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, fulfilment, picking, dispatch and returns.

• Assist the Supply Chain Manager with the delivery of Business Plans, KPI’s, and driving EOS values ensuring people processes are delivered and embedded into the Warehouse function.

• Prepares reports and/or documentation to share with key stakeholders in relation to KPIs, Project, and queries, as required.

• Ensure all inbound & outbound shipments are planned, actioned and adhere to SLA. Shipments should always adhere to regulatory requirements.

• Plays a key part in developing best in class operations and share best practice internally.

• Drive Continuous Improvement initiatives, demonstrating tangible improvements/savings for EOS.

• Maintain only the highest levels of tidiness, cleanliness, and organization across all Warehouse work areas.

• Seek out waste reduction initiatives.

• Conduct 1:1s with all direct reports per EOS methodology.

• Cultivate create a positive, harmony and fun working environment.

• Extend support to other projects assigned by EOS management.

WHAT YOU'LL NEED TO SUCCEED:

• At least 5+ years’ supervisory experience leading teams within a Warehouse environment.

• 5+ years demonstrated experience working to and improving KPI performance.

• Experience in handling IT equipment, Dangerous Goods is preferred.

• Proficient in MS, especially Excel.

• Understanding of Lean principles is beneficial.

• Possess the mindset of continuous improvement is required.

• Experience in Inventory control & asset management would be required.

• Experience in leading teams in a fast pace and high-volume environment.

• Excellent communication skills, both verbal and written in English.

• Proactive, hands-on, and a good, anticipated planner.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.