Warehouse Customer Service

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Full-time Warehouse Customer Service representative. The role involves ensuring customer satisfaction, managing tasks efficiently, and adapting to changing demands. Ideal candidates will have strong communication and problem-solving skills, with at least one year of relevant experience.

Qualifications

• Minimum 1 year of relevant work experience.

Responsibilities

• Ensure excellent customer service and satisfaction.
• Manage multiple tasks and maintain accurate records.
• Analyze situations and implement effective solutions.

Skills

Communication Skills

Problem-Solving Skills

Customer Service Orientation

Organizational Skills

Attention to Detail

Interpersonal Skills

Adaptability

Tools

Customer Relationship Management

Job description

OCTOGON LOGISTICS PTE. LTD. is hiring a Full-time Warehouse Customer Service role in Tuas, Singapore. Apply now to be part of our team.

Job Summary:

• Availability to work on the following days and shifts:
• Monday to Saturday: Morning, Afternoon, Evening
• Minimum 1 year of relevant work experience
• Expected salary: $2,500 - $2,800 per month

Job Responsibilities:

• Communication Skills: Excellent verbal and written communication skills for interacting with customers and internal teams.
• Problem-Solving Skills: Ability to identify issues, analyze situations, and implement effective solutions.
• Customer Service Orientation: A customer-first attitude focused on providing excellent service and ensuring customer satisfaction.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
• Technical Proficiency: Familiarity with in-house warehouse systems and customer relationship management.
• Attention to Detail: High accuracy in handling orders and documentation.
• Interpersonal Skills: Ability to build and maintain positive relationships with customers and team members.
• Adaptability: Flexibility to handle changing customer demands and adapt to new systems or processes.

Work Schedule:

Monday to Saturday, 8 am to 6 pm.

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