Waiter & Waitress (Wine Bar & Restaurant)

Job Overview: We are seeking enthusiastic and attentive Servers to provide outstanding customer service and ensure a memorable dining experience for our guests at our Meet Wine Bar & Restaurant (2 Teck Lim Road S088380) The ideal candidate will be personable, detail-oriented, and dedicated to delivering high-quality service in a fast-paced setting.

Key Responsibilities:

• Guest Interaction: Greet and seat guests promptly, offering menus and providing information about daily specials and menu items.
• Order Management: Take food and drink orders accurately, and relay them to the kitchen or bar. Ensure timely and accurate delivery of orders to guests.
• Service Excellence: Monitor guest satisfaction, address any concerns or issues, and ensure that each guest's needs are met promptly and professionally.
• Table Maintenance: Clear and reset tables efficiently, ensuring cleanliness and organization throughout the dining area.
• Compliance: Adhere to health and safety regulations, including proper handling of food and beverages.
• Team Collaboration: Work collaboratively with kitchen staff and fellow servers to maintain smooth operations and a positive work environment.
• Upselling: Suggest additional menu items and promotions to enhance the guest experience and increase sales.

Qualifications:

• Experience: Previous experience in a customer service or food service role is preferred
• Skills: Excellent communication and interpersonal skills. Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Attributes: Positive attitude, strong work ethic, and a genuine passion for delivering exceptional customer service.
• Availability: Flexible availability, including evenings, weekends, and holidays as needed.