Waiter/Waitress Crew Leader / Supervisor

WW HOTPOT F&B PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A young hotpot brand in Singapore seeks Service Crew to deliver exceptional customer experience. Join a fun, hospitable environment where you can learn and thrive. Entry-level positions are available with training and a supportive team atmosphere. Shift hours with extra pay on weekends and holidays.

Benefits

Medical Benefits

General Monthly Commission and Performance Incentive

Learning and Training Opportunities

Fun enjoyable work environment

Qualifications

• Entry-level roles require no prior experience, team leader roles need 1-2 years of experience.
• Great customer interaction skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers, make recommendations, and serve food.
• Set up tables, clean, and prepare tableware.
• Ensure a memorable dining experience for customers.

Skills

Team player

Fun personality

Great Smile

Can do attitude

Willingness to work shift hours

Job description

Wu Wang Guo is a young Singaporean hotpot brand. The hot pot is traditionally eaten during festive periods and symbolise the gathering of love ones. At Wu Wang Guo, we strive to make this get-together a daily unforgettable affair for our customers. It is a hospitable and fun venue for people to gather with their love ones.

As a Service Crew, you will

• Be the face of Wu Wang Guo
• Serve customers with utmost care and friendliness,
• Learn about delighting our customers with good food and service
• Ensuring that the environment is kept clean

We are looking for people who are

• Team player
• Fun personality
• Great Smile
• “Can do” and “Can Learn” attitude
• Willingness to work shift hours, weekends and public holidays (extra pay provided)
• Experience of 1 - 2 years required for team lead, no prior experience required for entry level roles

Daily Duties and Responsibilities

• Receive and greet the customers politely and make recommendations to customers
• Setting up tables, collecting dirty tableware, preparing tableware, cleaning in accordance to the SOP of the company.
• Provide exceptional service to customers to ensure that they have an unforgettable dining experience.
• Prepare and turnover table for next customer.
• Follow up on any other tasks assigned by superiors actively and efficiently.

Rewards

• Medical Benefits
• General Monthly Commission and Performance Incentive (applicable for Full Time and Part-timers who can commit to minimum hours)
• Learning and Training Opportunities
• Fun enjoyable work environment

Part Time Role also available with pay starting from $10/hr.