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A leading hospitality company is seeking a dedicated waiter/waitress to join their team. The role involves welcoming guests, taking orders, serving food and drinks, and ensuring customer satisfaction in a fast-paced environment. The ideal candidate will possess excellent communication skills and a positive attitude, with opportunities for training and career advancement.
Greet and welcome guests in a friendly and professional manner
Present menus, take food and beverage orders, and make recommendations when appropriate
Serve food and drinks efficiently and accurately
Ensure guest satisfaction by checking in regularly and responding to requests promptly
Clear and reset tables quickly to prepare for the next guests
Maintain cleanliness and organization of the dining area
Process payments accurately using the POS system
Follow all food safety and hygiene standards
Collaborate with kitchen and bar staff to ensure timely and accurate orders
Handle customer complaints or concerns gracefully and report to management as needed
Previous experience as a waiter/waitress or in a customer service role preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and remain calm under pressure
Basic math skills for handling cash and POS transactions
Flexibility to work shifts, including weekends and holidays
A positive attitude and a team-oriented approach
Competitive salary and tips
Meals on duty
Uniform provided
Opportunities for training and career advancement
Friendly and supportive work environment